Community Behavioral Health Center (CBHC)

"This review reflects the extreme poor care I received the last several mos. at CBHC. When starting at CBHC in 2022 I received excellent care w/both providers & occasional case manager. My therapist left after 4 mos. in 2023 & NP left Feb 2024, & care went to 0% immediately, because new therapist Jacqueline Zavatchen, knowing I am a client suffering w/effects of lifetime trauma & abuse carelessly retraumatized me, leaving me in a dangerous position when intentionally triggering me by suddenly bringing up personal unshared topics I had not discussed w/her & were private on my social media account & issues irrelevant to my therapy work & didn't ask me if I wanted to discuss it, which she'd always ask before my NP left. Multiple times she had people join in telehealth sessions & NP appts (record proof) w/out asking or telling me. She went from acting like she cared to complete unethical disrespect, damaging, harmful, angry behavior w/out explanation, not answering crys for help after behaving so cruelly, leaving me harmed beyond belief. It is my hope that something has been done about such harm, as I did not deserve it, and no other person deserves such harm from a supposed professional in mental health."

"i have been a patience here since may of this year and have talked to Nathan, Olena, Kerry, Cassidy, Irina , and Cassie..... the staff is excellent... everyone does there jobs very well in a professional manner and are always so kind to me .... Olena is my Psychiatric Nurse Practitioner and she is absolutely wonderful .. if i could give this place 10 stars i would .... thank you community behavioral health center"

"Alicia was amazing. When I called, I was in distress. She was genuinely concerned and I could tell she cared about my wellbeing. She handled my situation very efficiently and got me an appointment for the next day. I’m so grateful for people who know how to balance professionalism and compassion at the same time. Adding on after continuing my process with Community Behavioral Health… Dr. Manjula Shah is the best. She is compassionate and kind, listens to me, and gives really great suggestions on how to live well. She has put me on medications that have been helping. She never makes me feel rushed. She is a very special person. I’m so grateful for her excellence and professionalism and gentle bedside manner. She is one of a kind. My social worker Jackie is also wonderful. She’s a great listener and a truly caring soul. She helps me with practical issues in my life and is dependable and friendly and easy going. I feel like my needs are really being met by both of these amazing people."

"I can’t speak of anyone but Liz Carroll who is uncaring, unprofessional and lacking compassion. She gave my son a low dose of anxiety meds and then never returned his calls when they didn’t work! She couldn’t even give him the courtesy of “dropping” him. After a week of urgent messages, we were forced to find another practitioner, putting him behind mentally and medically for three weeks. Horrible experience, she shouldn’t be allowed to practice for mental health"

"This place changed my entire outlook on mental health... at first I was scared to see a counselor or anything like that because I thought it would just make me more sad. But this place is great and so helpful. I sincerely appriciate everyone who works here - new and old! Liz has helped me so much and is always willing to go above expectations. To add to this, the office girls (and maybe guys idk) are just wonderful and so polite. It makes me enjoy coming there even in my darkest moments. Occasionally, I’ve been greeted by their “envelope licker” who is a cute goldendoodle dog. I can’t remember her name but she made me feel better right when I walked through the door. I just love this place and I let all my friends and family know this!"