Eastwind Women's Health, Inc. 904 Eastwind Drive, Westerville, OH 43081

"Dr. Rheaume is absolutely fantastic! All the staff have always been so great. I have never had a bad experience here and I have been going to this office for about 8 years I would HIGHLY recommend :)"

"The Eastwind Women’s Health team is fantastic!! They put me at ease, despite my increasing nervousness for my appointment. They were very personable and easy to talk to, and my nurse practitioner in particular was incredible; she explicitly told me that I was the one in control of my own body and the appointment, and was ready and willing to answer any questions or address any concerns I had. The whole team is very clearly invested in the welfare of each of their patients. I felt cared about as a PERSON, and not just another patient, from the front desk, to the nurse, to the nurse practitioner working with me."

"Dr. Buchenroth is one of the most amazing doctors I have ever had the opportunity of getting help from. She made me feel respected, and listened to everything I had to say without judgment. She was kind, informative and thoughtful. I was so afraid I would never be able to find a women’s doctor who would take me seriously and Dr Buchenroth was a miracle to find."

"I came here for possible pcos and endometriosis pain in October of 2023. They just said I likely have generally painful periods instead (even with other symptoms of pcos and endo) and suggested that I get an IUD so my periods stop altogether. Great! Love that! It worked out for me because I am not trying for a baby right now anyways. The office staff was great and so was the doctor, but now I'm having issues. I got a UTI very likely from the IUD insertion, as the bacteria I have is pretty exclusively transmitted in hospital settings, and this was the only "procedure" I had at the time I initially got the UTI. I unfortunately did not catch the UTI early because of the pain of the IUD (normal) and my UTIs don't typically showcase early symptoms anyways, so pain is pretty much my first indicator, but again, I couldn't tell because the whole thing just hurt anyways. I started getting very ill in Feburary-March and ended up going to the ER in April with severe pain that was causing nausea/vomiting. They said that I likely had the UTI for a few months and that it had festered long enough to create a 1cm struvite kidney stone. Since then, I have been put on 6 antibiotics while I wait to get treatment for the kidney stone and none of them work since it got to the point that it did. I have proteus mirabilis, klebsiella pneumoniae, and enterococcus faecalis, which are all bacteria that are primarily transmitted from unsterile hospital equipment and unwashed hands. I am very proud of my hygiene and take very extensive measures to make sure I don't get a uti since I've had them in the past, so the only thing I can think of is that IUD insertion. Other doctors I have seen also think this is likely. This is such a shame to write, because I really did love the staff and doctors, but I already know that this clinic was not the cleanest (there was small droplets of blood on the floor next to my exam bed, for instance) so I can't in good faith keep this to myself as other people search for a good OBGYN to go to. Please please PLEASE deep clean your clinic and change your SOP for how you move forward with making sure everything is clean. This infection has ruined my life with no end in sight."

"I was seeing Dr. Shelly, who I have grown to love and recently my younger sister who is 19 years old made her first appointment to see her as well, as she was having some issues that were causing her a great deal of anxiety. No messages were left about any paperwork or anything needing to be done prior to the appointment but they showed up more than 5 minutes early anyway just in case and the lady at the front desk said because they could not leave a voicemail to my mothers phone (which has the voicemail setting fully functioning) and they did not do paperwork before hand (that they were quite literally FULLY unaware of) that they had to cancel her appointment and reschedule. Even though she was there 5 minutes early and only had three pages of paperwork to fill out. No call ahead of time, no communication, and an immediate cancel due to their processing mistake? My younger sister is in need of seeing a doctor and got the courage to go in for her first visit and it gets cancelled after them driving all the way there for it. I’m sorry, I love the doctor I see, but if your staff treats the patients with pure disrespect and no empathy after no communication was even given I feel that it’s not worth it to keep my business here. A first time visit should be held with a bit of patience if nothing has been said prior. Just disappointing to be honest. Treat your patients better."