Endocrinology Associates-Ohio

"Went in for blood work Barbara Snider was attempting to draw my blood. I made it clear I’m a hard draw and am very nervous. She said absolutely nothing to that. Was feeling around on my arms, for several minutes as phlebotomists do. She went back to one spot and said she will try that vein, I asked what do you mean try? All she said was that there was a vein there. Felt a few more spots went back to the other spot and said again she is going to try, I asked again, what do you mean try? She pulls the band off my arm, and says “if you don’t want me to draw your blood I won’t.” I said that’s not it but you’re not putting me at ease that you can draw without missing. She hands me the paperwork and says here you go, go somewhere else. I told her she had zero people skills! I don’t need someone to “babysit” me as they told my husband on the phone, but a little compassion for someone who is quite nervous should be important. The office manager was rude to my husband, that’s who said we don’t need to babysit a 50 year old woman. No but you are in the medical field talking to patients, a little care and sensitivity is key. Clearly this practice doesn’t care about the patients under their care. Clearly they expect everyone to act like a robot. I am appalled at the behavior of the office staff and the woman drawing the blood. Barbara Snider should not be working with patients. She has zero sensitivity and her bedside manner is atrocious."

"This place has a very rude staff. I would suggest NO ONE go here. They all need a lesson on how to talk to people. Very ignorant and not in the profession to help the patient, but instead just take their money!!!!"