Woods Susan G MD

"Dr. Woods has helped me through 3 melanoma surgeries now. She is genuinely concerned about my health, and looks my overall skin condition over now twice a year. Very kind and knowledgeable. The staff is great too. There is also a spacious waiting area."

"Today, I went to make an appointment for myself and my daughters. It was a very disappointing experience. I was waiting for someone to talk to me for half an hour. When I was able to speak to the receptionist, she didn't let me speak. When I fianlly got across that I wanted to make an appointment, I was also able to ask if they take Medicaid. Once I bought up the insurance, she outright refused services. When I asked if she took private insurance and the list of insurances they did take, she asked what my insurance was. I explained that I worked for a specific insurance and have private insurance through my job. Knowing what insurance they take will help when refering people. Her response was, "You work?" and insisted that I give her my insurance. I fianlly tell her and she says that they don't take that insurance. I explain that I have the private version and not the Medicaid version and she finally gives in and says that I can make an appointment. I take a deep breath and just walk away. I never made an appointment and I never will."

"The receptionist treated my family very bad. The receptionist asked for private information and when trying to talk to the receptionist she would cut you off mid sentence. She also discriminated us because of social class."

"The reception talked with derogatory language and does not know how to talk to people from diverse backgrounds. Also, she asked for private information without giving the proper reasoning or information as to why it was needed."

"Dr. Woods is truly one of the best dermatologists around! She has consistently helped me and my family with a variety of issues. Her knowledge, skill and compassion are exemplary!"