Helix Diagnostics 6620 Highland Road, Waterford Township, MI 48327
About the Business
Helix Diagnostics, located at 6620 Highland Rd Suite 240, Waterford Twp, MI 48327, is a premier health service provider specializing in advanced diagnostic testing and personalized healthcare solutions. With a commitment to accuracy, efficiency, and patient care, Helix Diagnostics offers a comprehensive range of diagnostic services, including genetic testing, molecular diagnostics, and routine lab tests. Equipped with state-of-the-art technology and staffed by a team of highly trained professionals, Helix Diagnostics ensures that each patient receives precise and timely results. Whether you are seeking preventative health screenings or need specialized diagnostic services, Helix Diagnostics is dedicated to supporting your health and well-being with exceptional service and expertise.
Photos
Location & Phone number
6620 Highland Rd Suite 240, Waterford Twp, MI 48327, United States
Hours open
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Contacted their medical office via the Internet and filled out all the information that they required before they would even read your medical issue. About a week later I received an email stating they were unable to address my medical issue and provided a way to contact a local position. The next thing I know my credit card is trying to be charged for $77 along with constant text messages and emails threatening to affect my credit rating and sending my bill to a collections agency. The weird thing is the email says that the doctor has submitted his bill and that's why I'm being charged and I never talked to a medical professional either via the Internet or on the telephone or any other Medical Professional from that company. Beware it's a hoax"
"0/0 absolutely terrible. Went in with a list of tests from my doctor. Told me they they don’t do these, when I sent there specifically. After explaining I knew they’d have to send some out, they decided they could do them. Had 3 ladies in there, none of them knew which equipment to use for a blood culture. I had to be poked twice, because the lady bent one in my arm, then the one lady said “oh I can’t.. that’s so much blood” as they’re taking my blood. Go ANYWHERE else"
"I have anxiety and PTSD this was supposed to help those 2 conditions, the first scheduled appointment I was not notified that they were not coming, no call no show. I contacted the office and asked to file a complaint with a supervisor. The supervisor told me I would be first of the day between 9 and 10 Saturday. Today is my second appointment, I had to call and text a supervisor with little to no help. The phlebotomist was 2 hours late for my appointment. Did I mention that I have anxiety? Waiting with no update makes that would make anxiety worse for anyone. Ruined my hope for less anxiety in the medical system. If your getting paid to care for me as a patient you need to respect that."
"They want the best of the best…for the worst of the worst job. How about they open up their eyes to potential employees. If you observe the daily frequency of job openings they post on all media platforms. You’ll notice a pattern. They need more help to run a business. But the people find themselves looking at reviews like these. They find themselves wondering why they even bothered to attempt going for an interview. To find out a business that can’t run itself, and for sure can’t pay an adequate amount of money. Is why they are here nonstop searching every second to make someones life hell when working at their company"
"If I could give this company ZERO STARS I would! STAY AWAY!!!! Very unreliable, unorganized and unprofessional! I had contacted the company for an at home blood draw. I was informed that I would get a phone call for a time. I did not get a confirmation call and it was a NO SHOW! When I tried to call the company, for answers, no one responded to my calls or voicemails! Days later after multiple calls, I got in touch with Ashley who said that they would be out Saturday from 9-12. NO ONE SHOWED or CALLED! I’ve had to reschedule my dad’s appointment TWICE already! HORRIBLE SERVICE!"
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