Family Medicine of Alaska

"being a veteran i have visited several primary care providers. some are unable to deal with any type of disagreement or frustration. they simply exiled me and refused to treat me. this office has been very nice to me, and the Dr. seems very competent. i have had no problems, and the nurse drew blood very expertly. it's difficult to find good help. i like this office."

"Went to reschedule my appointment and the day before was a weekend, told its 50 dollars to reschedule an appointment. If you don't have kids this is the place, but don't ever have a situation where you have to reschedule, it will cost you. And never book on a Monday you can't Rebook it will just cost you."

"Prompt appointments, knowledgeable physician. Yes one of the receptionists is a bit terse, but I have not found her to be as rude as others claim. The doc performs actual diagnostics instead of just asking "how you feel". This is the only primary care provider that I have been satisfied with in my adult life."

"The receptionists are rude and condescending. The NP didn't care about my medical data from other doctors when she heard they were in Texas. Either they or the lab messed up my bloodwork and I was send to the emergency room, turns out for nothing. Nobody bothered to redo my labs after I called them to tell them I'm fine. They never called me back. Guess I'm too young to be a patient there, I'm 36. Everybody in that office is over 50."

"Dr freeman was fantastic, the visit itself was great-friendly staff, nurse. Took great care of me. Giving 2 stars purely for one of the receptionists who answered my phone call. (First woman I spoke to was wonderful) One of the most condescending human beings I have had the displeasure of talking to. Interrupted me several times, and despite me trying to remain respectful and polite, spoke to me in an incredibly rude tone. All for just trying to get a script refilled! I see i am not the only one with complaints about her phone manners. It’s costing you patient trust and creating a hostile environment. Please address it."