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Living Waters Plumbing & Mechanical, LLC
504 West 54th Avenue, Anchorage, Alaska, United States
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About the Living Waters Plumbing & Mechanical, LLC
Living Waters Plumbing & Mechanical, LLC is a trusted general contractor and plumbing service provider located in Anchorage, Alaska. With a commitment to quality workmanship and exceptional customer service, we specialize in a wide range of plumbing and mechanical services for both residential and commercial properties. Our team of experienced professionals is dedicated to providing efficient and reliable solutions for all your plumbing needs. Whether you need a simple repair or a complete system installation, you can count on Living Waters Plumbing & Mechanical, LLC to deliver top-notch results. Visit us at 504 West 54th Avenue to learn more about how we can help with your plumbing projects.
Photos of Living Waters Plumbing & Mechanical, LLC
504 W 54th Ave, Anchorage, AK 99518, United States
Reviews of Living Waters Plumbing & Mechanical, LLC
"Thank you Living Waters for the great work you have done in my home… you all replace my boiler system a few years ago and now you have replaced my hot water tank… always prompt and efficient service and my technicians always have great communication and explain everything before doing anything. They are wonderful and the customer service after is great as well and to me that’s very important."
"WOW!!! What an incredibly talented team Living Waters employ! Excellent communication and expeditious response to my boiler concerns. From Jeffrey, the service manager, to Luca, the tech....I highly highly recommend this team to anyone needing services. In addition, their customer service is top notch. They really care about their clients. I certainly will use them again!"
"Living Waters is an exceptional company. As recent as Feb 2024, they were there to help me and my family during an emergency. I had a broken boiler, frozen bust pipes which means no heat during a -20° in Anchorage. After dozens of calls to get plumbers, thaw companies, boiler companies - Living Waters were the only company that was able to confidently help me with all of my issues. They listened to my situation, gave me much needed direction and followed-up with me. They went above and beyond, communicated effectively, worked well with my insurance company, and all of their technicians were knowledgeable, patient, and fast too!! If you ever need help with your boiler, pipes, thawing, plumbing especially during the hard winter months these are the guys you can count on!!!"
"*Edit: changed form 1 star to 3. I reached out to the them and after some back and forth, they partially refunded me for the second appointment. Still a bit disappointed to have the second appointment at all, but they do show effort to satisfy their customers.* I'm still trying to process the feeling of getting scammed by these inexperienced plumbers charging experienced plumbers rates. I hired living waters to fix a pinhole leak in my piping, it was already exposed and accessible. The first plumber came out unprepared and spent an extra hour leaving to pick up a few common sized copper pipe fitting, which of course, I'm charged for that hour ($600 total!! Last plumbers about a year ago I hired cost me half of that). the same day of the repair, our hot water started to run out very quickly. This was very obvious to us because we take very hot showers, it goes from a good 30-40minutes of hot water to about 5 minutes. I called in to ask about it and they sent in another plumber to "fix and repair" a couple things. ANOTHER $900 later, the issue was still there with no hint of improvement, so I paid them another $900 to "fix" something that I didn't have issues with. But here's the best part, at this point I was already quite upset about over paying for a simple repair, and another $900 for no reason and had the sense that their plumbers don't really know what they're doing, I googled some possible cause of the issue and……I fixed it by simply turning up the temperature knob on the water heater. The first plumber for whatever reason turned it down and didn’t turn it back up. So beware, This all feels like one of those scammy mechanics selling and "fixing" things you don't need, or creating problems for them to fix and charge you for it"
"Wish I could share good news. I had been with Living Waters for over a year now. Initially loved their prompt service when everyone else was busy. However, I have had significant issues since this summer: over-charging, missed appointments, and unresolved plumbing issues that means I can no longer recommend their services. Problem description: Asked them to fix the shared hallway thermostat in an 8-plex back in June. They spent $3200 "upgrading my boiler room and side arm water heater". Thermostat wasn't fixed. Was told I need to connect a wire to get the interior heat to kick on. Okay, not great but we are future proofing the boiler for failure, right? NOPE. Called them on 11/23 about a leak in the "upgraded" boiler room. They scheduled for Monday, 11/27. No one showed up. Called again. They rescheduled for Tuesday 12/5. They went to the wrong property. Didn't call or leave a message. I called 12/6 and they scheduled for Thursday 12/7. They fixed three thermostats in individual units in the 8-plex and told me that I needed to replace my side arm water heater in the "upgraded" boiler room. This visit was $1216.40 including a $155 charge for their 12/5 visit to the wrong location. Had work done on another property in September 9/19. They sent me an invoice, I paid it. They sent me a duplicate invoice 6 weeks later dated 11/30 for the same work done in September 9/19. I emailed and called and told them that it was already paid. Finally got a response with no resolution as of 12/15."
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