O'Banion Real Estate and Relocation Services, LLC

"I see they can take down comments. Col Wilson wrote Senator Markowski over this firms conduct. There are 19 active lawsuits against this guy. Predatory to military. You have been warned!!"

"As both renter & home owner in AK since 1999, we can assure that you’ll find no better management company! Todd and O’Banion Real Estate & Relocation staff go beyond what is required by either law or custom to ensure home owners’ property and renters are treated well. We have no qualms about paying their management fee because, for years now, we witnessed their professional service and integrity. That said, after reading other reviews, some included a personal attack of Todd, or questioned his military service; we noted those reviews seemed to say more about the author than Todd. He is an Army Veteran and we have found his locally-owned business to be above reproach. Case in point, within 4 hours of the strongest quake Alaska experienced in 40 years, Todd and staff made contact with tenants and owners of the properties. They worked diligently with impressive speed to triage emergencies and handle serious situations, even before we could ask for updates. They ensured the safety of where we live and own a home. If you want sticklers for the law or a management company that keeps homes inspection-ready, especially during move-in and out, then O’Banion Real estate and Relocation is for you! Todd has taken care of us because it is how he does business— it’s his name that’s on the line!"

"I'm not sure where these bad reviews are coming from! We've had a great experience with Obanion. Tracy helped us get into a great townhouse that we love, even when we were in a rush! The move in process was quick, the house was as advertised, everything works, and the online payments make things easy. I'll check back in in a year, but we've been very happy so far!"

"RENTERS AND MILITARY BEWARE! Aurora did a walk through of our townhouse rental and told my husband of the discrepancies to clean prior to a final inspection on another day. He cleaned all of the things she directed him to and at final inspection (that she didn't allow us to be at because she didn't want to schedule an appointment with us) she came up with MORE discrepancies that were not noted during the first inspection (which is exactly why we wanted to be there for the final inspection). Now they are charging us a $250 cleaning fee and also will not give back our $1700 security deposit until 14 DAYS after move out. We are military members PCS'ing across the country and don't have time for their 14 days to "process a check". On top of this, we tried to engage with Todd (the owner) who didn't have time for our problems with Aurora and dismissed us. Do not rent with this company. You will not see your security deposit back when you do a final inspection and they will take much more from you. They want you to pay first months rent plus a months rent worth of a security deposit immediately but then won't return it to you in a timely manner. I never write reviews, but this situation warranted one. There are many other 1 star reviews just like mine that have also had problems with cleaning fees and security deposit returns. If they do reply to this, I can guarantee you that they won't actually engage with me or my husband to come to a compromise like I have tried to do. Don't make a mistake like me and rent through this company."

"I rented one of their properties for 2 years before buying my first house and I think they're one of the better property management companies in Anchorage. I'm a little surprised to see comments complaining about their maintenance requests taking forever. I only had 4 or 5 requests over the course of my rental but someone always got back to be within 24 hours. One of the more notable issues was the fridge going out but they just went ahead and replaced it with a new one. Overall, I'm very pleased with the service I got. If I had one complaint, it's that they only do year to year leases. I prefer month to month after the first year but honestly, that's only a mild inconvenience. If I ever end up getting an investment property, I would probably hire them to manage it."