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Baranof Downtown, BW Signature Collection
127 North Franklin Street, Juneau, Alaska, United States
About the Baranof Downtown, BW Signature Collection
Baranof Downtown, BW Signature Collection is a charming lodging establishment located at 127 North Franklin Street in the heart of Juneau, Alaska. This historic hotel offers a unique blend of modern amenities and old-world charm, providing guests with a comfortable and memorable stay. The hotel's central location allows guests easy access to popular attractions, shopping, dining, and entertainment options in downtown Juneau. With well-appointed rooms, friendly staff, and top-notch service, Baranof Downtown, BW Signature Collection is the perfect choice for travelers looking for a cozy and convenient place to stay in Alaska's capital city.
Photos of Baranof Downtown, BW Signature Collection
127 N Franklin St, Juneau, AK 99801, United States
Reviews of Baranof Downtown, BW Signature Collection
"This is a hotel that was likely beautiful and top of the line 50 years ago. Now it's dated to say the least. Rooms are small, dark, and limited heating and cooling options. Old key cards, needed them reset twice. Bed is actually pretty comfortable. Bathrooms are barely big enough to turnaround in. Lights flicker. The bubble bar is actually pretty good little bar. I would try somewhere else if I was looking though."
"Try Air B&B instead! We went to one after we left here! We were at this hotel on business for a job interview. Our room smelled like cigarette smoke when we first walked in. After unpacking the smell became nauseating. Our room was extremely hot but the heat would not go off so we called the front desk and the lady said "maintenance has to turn it off and we are too busy to turn the heat off for you right now, open your window and we will get to it later." (Said with an attitude and no apology) It was late at night and I highly doubt they were too busy that late. We opened the window and the stench of Marijuana filled our room so much my teen daughter became sick to her stomach. So either we suffer with heat blasting or suffocate from the weed. The person in the room next to ours was on the phone until 2am and it sounded as if they were in our room they were so loud. I read the replies to other comments from the hotel about the "economy" rooms (as an excuse for paper thin walls) I do not call $950 for 3 days economy, nor do I say that's an excuse for bad customer service, lack of heat control, thin walls and cigarette odor. The hotel listed hotel parking that did not need a reservation (what a joke) parking may have 20 very tight spaces but since there wont be any of those open spots, you have to hunt for a spot on the street. The location is good for restaurants and bars but I wouldn't walk around after dark unless in a group. As far as Juneau goes, we love it!"
"Pretty decent hotel in a nice location walking distance to the shops, breweries, and docks. There was only a box fan and no air conditioning so it was difficult to sleep even with the windows open, made easier only because the bed was extremely comfortable. The tub was clean and a massage shower head was the newest thing in the bathroom. There was ample space but not enough bright lights in the room to use the mirror outside of the bathroom. We had breakfast in the restaurant and some patrons had buffet card credits but we didn't and just bought entrees. I highly recommend the French toast covered in cinnamon and honey butter... It's like a cinnamon bun. They also have a luggage room to help if you need to checkout before your cruise or flight."
"The good: Comfortable room, good bed, and everything that a room should have was there. Except water. Good location. Nice view of mountain. The constructive: Better night staff (9 pm) who is trained for customer service, should not avoid assisting a person who has waited in line for a request, no matter how small, came back 3 times and I gave up at the end, the lady in the back office ended up helping me (35 minutes later) Sandwiches, not so good, water bottles not available at the time, coffee tea set up in lobby, not available. Overall, it is a good place to stay, just needs improvement on customer service."
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