Eberle Eyecare
10998 O'Malley Centre Drive, Anchorage, Alaska, United States
About the Eberle Eyecare
Eberle Eyecare, located at 10998 O'Malley Centre Drive in Anchorage, Alaska, is a premier eye care institution offering a wide range of services. Our experienced team provides comprehensive eye exams, high-quality lenses, frames, and more to the Anchorage community and surrounding areas. With a commitment to utilizing advanced diagnostic technology, we strive to enhance the quality of life for our patients by improving their vision. Since 2010, Eberle Eyecare has been dedicated to helping individuals achieve and maintain clear vision for years to come. Schedule an appointment today and experience the quality vision care you deserve.
10998 O'Malley Centre Dr suite d, Anchorage, AK 99515, United States
Opening hours of Eberle Eyecare
Monday:
Closed
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Eberle Eyecare
"Erin is the best! She is constantly going way above and beyond expectations. Her knowledge and experience about lenses and frames definitely sets the bar high. Dr. Eberly takes her time and explains the examination better than any Dr that I’ve been to. These guys definitely take great care of you."
"Ok, I generally don't like to leave or give review but my family has been going to Eberle Eyecare for quite a while now, we all have family and tight schedules. We generally go there every year for exam but my vision doesn't change much or even at all. So the last time I was there talking to the optometrist I have inform her and she agree that I don't need to come every year. But when I was done with exam getting ready to check out the staff, receptionist insisted we should make the appointment for the next visit without letting me know there will be a $25 cancelation fee for each person if we don't make the appointment, here today 4/7/2023 my appointment is tomorrow 4/8/2023. Apparently this is not enough notice to cancel our appointment and did not even offer to waive this fees. I was told either you show up or we will be charged $25 each for me and my daughter said according to the receptionist Rebecca spoked to. If I knew they were going to charged me for rescheduling my application I would have NEVER made the appointment in advance with them. I wanted to talk to Elberle but she was too busy. So be AWARE FOLKS. I HAVE NEVER BEEN CHARGED FOR RESCHEDULING MY APPOINTMENT!!!"
"Dr. Eberle is technically amazing and very friendly and personable, answering all my questions. The types of eye tests done there seem more comprehensive then other clinics. Might need a better system for billing as the office has double charged me for items a few times over the years with some hoops to jump through reimbursed. Nice selection of quality frames. The office staff have been needlessly short including once over a critical medical issue; hard to get through for any urgent eye issues during business hours."
"I first visited Eberle Eyecare roughly two years ago. The staff was openly gossiping and trash talking another employee in the main reception area without any hesitation of customers being present. This was very off putting for me. However, I did have a great visit with Dr. Eberle. She spent a lot of time addressing my concerns and I felt like she really cared about me as a patient. I overlooked the lack of professionalism from her staff thinking that it was a just a fluke. I recently visited again. This time Dr. Eberle was running behind. Her staff was much more mature and professional. I felt like my appointment with Dr. Eberle was very rushed and she was not nearly as caring this time. When I left I realized that I forgot to give my secondary insurance info so I called right away and gave the information. I never heard anything back and I’ve had to continue to follow up. I’ve heard numerous excuses. I’ve had to give my insurance information three times now. I’ve gotten different information (conflicting information in some instances) each time I’ve called. Today the billing person was short and told me they’d get back to me when they had an answer, but couldn’t tell me when that would be. I‘ve left messages for Dr. Eberle to call me to discuss my frustrations, but that has not happened. I feel like I’m getting the run around. I cannot in good conscience recommend Eberle Eyecare to others based on my experiences nor do I feel compelled to be a repeat customer."
"Dr. Eberle is one of the best Optometrists I've ever worked with. I've worn glasses my whole life and worked with a wide variety of eye clinics and doctors, but none of them measure up to the professionalism, care and knowledge of Dr. Eberle. Her south Anchorage office is conveniently located near O'Malley and Old Seward which makes appointments easy to get to. Her staff is friendly, educated and polite. I've never had an insurance or billing issue, and once you walk in the door their client care processes are smooth and fast. Dr. Eberle is a joy to work with. Her positive attitude, genuine interest in her clients and excellent eye care knowledge make her a rare find in Anchorage optometry. I can't recommend her or her clinic highly enough."
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