Advanced Sonograms of Alaska

"I have had multiple professional appointments set up with Advanced Sonograms of Alaska. The patience and thoroughness of the medical staff was above and beyond. They took the time to answer all my questions, explained all procedures very clearly and really went out of their way to ensure my confidence in their care. I have not experienced the outstanding quality care I received here by other sonography experiences elsewhere. And because of that I have referred family and friends for their services. My unexpected diagnosis of cancer was found by the skill of their sonography specialist, Mike. I will always be grateful on my yearly anniversary of beating cancer. Sarah H"

"My wife and I had an appointment with Advanced Sonograms of Alaska — outstanding service from the ladies in the front desk area. We had Mike walk us through what was to be expected. They were very professional, provided excellent service, and were friendly to my wife and me. I’ve recommended them to all my friends, and I'll recommend them to whoever reads this review. They're lovely people to work with."

"I love this office! I have had many scans done and it has always been a great experience from beginning to end. Front desk always have a smile on their face and techs are always professional and gentle. If you are looking for a place to get an ultrasound, feel safe and comfortable, this is the one!!"

"I’ve had two high risk pregnancies that included many ultrasounds. With my second son, I was referred to Advanced Sonograms due to scheduling conflicts at my OB. Of all my ultrasounds, this was by far the best!! I wish I had done all my ultrasounds here! The staff was super friendly! The images were better and their measurements were extremely accurate! The bill was completely covered by insurance. I would definitely recommend Advanced Sonograms for all future imaging!"

"Unfortunately, we had a horrible experience with Advanced Sonograms. I've never posted negative reviews like this before, but do not want to see anyone else treated so unfairly. After every single appointment at Advanced Sonograms, I checked out with the front office to ensure I didn't owe any money, and every time they assured me we were double-covered by insurance so we were "all good to go." So we continued to go as our doctor recommended, but were surprised to see the 1st bill in the mail after the 5th appointment. When we called to inquire, they informed us that was actually only 1 of 5 bills and we owed them a total of $2,000. We explained the situation, attempted to work with them, and were ultimately given the cold shoulder. Long story short, they referred us to a collections agency without our knowledge and despite us telling them we were waiting to hear back from the doctor's office and our insurance company. We had communicated with Advanced Sonograms that we would pay if we were responsible- we just needed to make sure insurance had the correct information, which we all know takes time. When I asked why I didn't receive a final notice that my account was about to go to collections, the practice manager's exact words were, "We thought we were never going to hear from you again." I've never heard of a company sending a client to collections without official notice. To make matters worse, we asked to speak with ownership to simply make them aware of the situation, and were told they were not in the office and we never heard from them. I will never return to Advanced Sonograms nor will I recommend them to anyone. I chose them because I had a good experience with one of the techs who no longer works there. However, I wish I took my friend's advice and went with Alaska Family Sonograms, who has lower out-of-pocket rates and better customer service."