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TCM Restoration & Cleaning
5830 Updraft Street, Palmer, Alaska, United States
About the TCM Restoration & Cleaning
TCM Restoration & Cleaning is a trusted general contractor located at 5830 Updraft Street in Palmer, Alaska, United States. We specialize in providing top-notch restoration and cleaning services for both residential and commercial properties. Our team of skilled professionals is dedicated to delivering high-quality workmanship and exceptional customer service. Whether you need water damage restoration, mold remediation, carpet cleaning, or general contracting services, TCM Restoration & Cleaning has got you covered. Contact us today to learn more about how we can help restore and revitalize your property.
Photos of TCM Restoration & Cleaning
5830 Updraft St, Palmer, AK 99645, United States
Opening hours of TCM Restoration & Cleaning
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of TCM Restoration & Cleaning
"I don't like reviewing a company I have not used service with, but I just watched a ton of trash fly out of the back of one of your company trucks on the Glenn 10 mins ago. The driver made no attempt to stop and pick it up. I couldn't get the plate as it was covered in dirt. Do better for our community and beautiful state, and teach your drivers to secure their loads. Littering is illegal and disgusting whether intentional or not. If that went onto someone's windshield it could have caused an accident. Update: I appreciate the response, but considering this happened on the Glenn right before heading into Wasilla, I don't believe anything was actually cleaned up or the driver identified."
"Great company, very good professional staff. Would definitely recommend. Quality work, professional and reasonably timed. One of best in Valley and Anchorage"
"Based on the positive reviews, I was excited to hire this company, but quickly learned I made a huge mistake! If you value responsiveness, efficiency, communication and timeliness, do NOT use this company! I've had an absolute horrible experience and will never use them again. I had a very small residential job that was water damage in a small bedroom. The job included replacing a single sheet of plywood flooring, patching/painting a 5x3 section of drywall and recarpeting a bedroom. Despite having a project manager, I had to self manage the entire process that took over four months to complete. I had to continually reach out to ask for updates and push for things to be completed. It was very clear that due to their workload and the size of my job, I was very low on their priority totem pole. They take on way more work than they have people to accomplish. They also like to make you as the customer feel like you're being unreasonable for expecting proactive communication and for work to not take almost a literal half a year to complete. They absolutely do not manage projects well at all...if your job crosses multiple specialties, they do an awful job at lining those things up to be completed in a timely manner. Rather, they'll get one step completed and rather than having step 2 lined up and ready to go, you get in line and start the waiting process of waiting for that step. That is how I found myself approaching 5 months of an open project that honestly shouldn't have taken more than 3 weeks, start to finish, at most. You will find the only updates you get will be when you call in upset that you haven't gotten any updates. The people on the phone always say the right things, but it doesn't translate to actually delivering. Their mantra seems to be pacify the customer to buy more time and just get to it when we can get to it. Awful!"
"Awesome company, available 24/7. Very professional and friendly. They will always get job done with quality. These guys are fast and great at what they do. Best in Valley."
"Incredible company that has helped us more times than I can count. Both personally at our homes and for our clients after terrible fire & water losses. A+ service from every person and top notch quality of work. Cannot recommend them enough."
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