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Global Credit Union
7575 DeBarr Road, Anchorage, Alaska, United States
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About the Global Credit Union
Global Credit Union, located at 7575 DeBarr Road in Anchorage, Alaska, is a finance and insurance agency dedicated to helping individuals achieve their financial goals. Whether you need financing for a big project, assistance with mortgages, or guidance on investments and savings plans, Global Credit Union is here to support you every step of the way. Our mobile app provides convenient financial tools, and our 24/7 Member Service Center ensures that you always have access to assistance. With a commitment to building stronger communities and a variety of services including insurance and real estate loans, Global Credit Union is your trusted partner for all your financial needs. Join us today and start working towards a brighter financial future.
Photos of Global Credit Union
7575 DeBarr Rd, Anchorage, AK 99504, United States
Opening hours of Global Credit Union
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
10:00 - 17:00
Reviews of Global Credit Union
"I have been with Alaska USA/Global Credit Union since December of 1982. Through all these years my wife and I have been very pleased with the services offered and provided to us. The staff has always been helpful and friendly. Look forward to the future."
"40+ years I've been with AKUSA: exceptional phone support, friendly and pleasant tellers/staff, execs that cared about members, a world-class recognizable name, etc... I have zero negatives to say about AKUSA... until now. Former AKUSA President, Geoff Lundfelt (he's still president but in name only), turned his back on every single AKUSA member when he handed over the reigns of AKUSA to the "leader" of Global CU, Jack Fallis. It took Fallis less than 1 month to prove his disdain for Alaskans, and all other AKUSA members, when he completely dismantled the member service center. They claim they can still be contacted by phone, but that's simply not true... unless you think that waiting on hold for 1 to 2 hours at any time of day or night (never actually getting an answer), is "contact". There's no way to actually get in touch with them but for email, to which they respond, "thank you for contacting Global, please call the member service center, we strive to serve the needs of all members", or some bologna like that. Fallis and Lundfelt both have no dignity, honor, or concern for members, nor have they hesitated to prove it. Tellers and staff at locations are still professional, unfortunately the same cannot be said for execs/administration. If you're in Arizona, Desert Financial Credit Union is what AKUSA used to be... maybe even better. They're exceptionally helpful and respected in the community."
"I was an Alaska USA "member" for twenty years. In that time none of my suggestions or concerns were of any interest to branch managers or upper level management. The treatment I received at the branch on JBER, that manager, and his staff was terrible and this factored into my decision to take all of my accounts to another credit union. At other banking institutions there is very little waiting in line for simple transactions; the two branches near where the two Fred Meyer in-store branches were closed always have long lines, lots of waiting, no respect for the member's time, and errors the credit union made involving un-made automatic payments. Heather Youngblood told me to take my business elsewhere when I complained about poor customer service, so I am doing that now! Global is worse than Alaska USA (and Alaska USA was bad)."
"The bank told me to be back before 5:30, That was when the department I needed to see closed. I had to go to another bank clear across town first. I got back to the bank at 5:20. Very unprofessional. Not only does the sign say they are open until 5:30, but I was told by the bank to be back before 5:40. How do you close when you feel like it. When clearly the sign said 5:30 and you said be back before 5:30. I see why people are saying this bank has gone down hill."
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