The Ultimate Mattress Store

"Mark was such an amazing salesman, but he really took the time to help us figure out which bed would be best for us. He made sure to tell us important information, but he also didn't hover over us and he allowed us time to talk and make a decision. Mark earns 5 full stars. The store itself is probably a 4.5, it was freezing inside on both occasions we shopped!"

"We were really pleased with the experience provided by Ultimate Mattress Store. Mark Ciarlo. our sales representative was exceptional when I compare him to others at other stores whose products we researched. The store had enough stock on the floor that we could make good decisions about a mattress. The store had a wide variety of brands that we were interested in and different support levels in each of the brands. Mark was patient and gave us space to make decisions. Once we made the selection of our mattress, he indicated its availability, the warranty, and the delivery options and a number of things associated with the mattress. He then discussed a variety of options for payment . He is Brilliant in that he segments each step of the process and does so easily. We were just impressed with the availability of stock and most impressive was the Sleep Specialist as the store calls the sales person. Again, thanks Mark. This could have taken so much time. Breaking this into discrete sections was great."

"Mark and Kristy are wonderful salespeople. They are very helpful and informative without being pushy or hovering. They helped match my husband and I to several bed options that fit our needs and then left us to test them out, only jumping in to discuss when appropriate. There are also many options and prices available at Ultimate Mattress, so it's easy to find something that fits your budget and comfort needs."

"Our experience at The Ultimate Mattress Store was amazing. Mark was helping us and provided amazing customer service. He was super knowledgeable and asked the right questions to help us get to the type of mattresses we were looking for. Once we narrowed it down to a few of our favorites, he very pleasantly dismissed himself so that we could discuss our pros and cons to each and pinpoint our choice. Once we made our decision, he helped us close everything out and set up a day for delivery. Everything went perfectly. Such great quality beds/mattresses and friendly and professional service. Thank you for all your help Mark."

"Ultimate Mattress is a very calm and comforting store, that is perfect for shopping for a bed. Sales specialist Kristy is very knowledgeable and helpful, and is innately aware of how much help we needed. She also understood when we needed time alone. No sales pressure! Kristy had personal experience with the merchandise and answered all of our questions respectfully and completely. This is our new favorite mattress store!"