Great Clips,

13341 Old Glenn Hwy, Eagle River, AK 99577, United States

"This place has gone down hill (seems as though they lack a manager). It is usually fine to get a C+ military style haircut (which is all I ask) but at a certain point it’s not worth it. Is it a requirement to have untreated Bipolar disorder to work here? One lady literally described how her step father bought her a sex toy in Anchorage . Her comments were totally unsolicited/ unprovoked and in front of my wife (true story). Other times they have described what psychological medications they are on (I didn’t ask). Recently I saw , three of the hairstylists loudly shouting to each other in the ears of their customers as they cut hair with no break in the conversation ( some were senior citizens, this is in eagle river and they looked like veterans, visibly uncomfortable but in too deep to escape). . These people are being provocative for provocative’s sake. They are very disrespectful of other people’s boundaries, especially when you are hostage in a chair getting a haircut. I am here to get a buzz cut not be an audience as all the hairstylists show what edge-lords they are. I hope they hire new management/ fire loud crazy employees, if not I am more then happy to drive to any of the other (better) places in ER or drive to Anchorage."

"My fiancés haircut was very uneven. He was very specific and asked her to trim the sides and cut the top but leave it a little longer. He was wearing a hat at arrival to appointment and told her, when I don’t wear my hat I brush my hair forward like this and I want it to go about 1/2” above my brows. She cut it shorter than asked and there are random patches of longer hair throughout but the front is the most uneven."

"Long waits (not surprising in Alaska), friendly, well-trained staff. Worth going just make sure to check in online and run some errands first."

"When your hairdresser brings her kids into work, they throw things, scream, and hit their mother (while she's cutting my hair) I am not impressed at all. I get that she's trying her best, but I'm not going to pretend like that was a pleasant experience. I try to be very low maintenance and not ask for much, and I don't think that saying "this is ridiculous" is going too far."

"For years I have loved this place but recently it has gone downhill. I know there are still a few ladies there that are amazing and have been there for a while but I never seem to luck into them when I go in. I got my hair cut before vacation and it was very uneven, not what I had asked for, and they cut off way more than I said too. I didn't say anything when they flipped the chair around because I didn't want them cutting even more to "fix it". A few months later I grew it long enough to go in and try to even it out a bit and asked for someone else to cut my hair. They seemed to not like that but complied. The last straw was taking my brother for a cut this past Friday before a funeral. We asked them to cut and style the top a little and she said she could. The stylist had her baby in a carseat next to her while cutting hair and kept stopping the haircut to check on her baby and rushed the cut making it very uneven and messed up. We paid and left straight for another place to fix what they messed up. This was my last time using them unless I see a trusted long term employee but have sadly already found a new place. The feeling isn't welcoming anymore."