Hellgate Plumbing, Heating, And Cooling
725 Strand Avenue, Missoula, Montana 59801
About the Hellgate Plumbing, Heating, And Cooling
Hellgate Plumbing, Heating, and Cooling is a trusted institution located at 725 Strand Avenue in Missoula, Montana. Specializing in plumbing services, this establishment offers top-notch expertise in repairing and maintaining plumbing systems for residential and commercial properties. In addition to plumbing services, Hellgate also provides heating and cooling solutions to ensure maximum comfort and efficiency for their customers. With a team of skilled professionals and a commitment to exceptional customer service, Hellgate Plumbing, Heating, and Cooling is the go-to choice for all your plumbing needs in the Missoula area.
Photos of Hellgate Plumbing, Heating, And Cooling
725 Strand Ave, Missoula, MT 59801, United States
Opening hours of Hellgate Plumbing, Heating, And Cooling
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Hellgate Plumbing, Heating, And Cooling
"My water heater stopped heating, and my plumber was too busy to fit me in, but recommended Hellgate Plumbing. I called and they scheduled me for the next day, but had a cancellation, and worked me in the same day, only about 4 hours after my call. Lisa in the office was super friendly and accommodating, and her communication with me was top notch! Austin, the service tech was awesome....very knowledgeable, and fixed the issue with my water heater quickly. He also was excellent in his communication with me! I am so impressed with this company's service, that I will definitely use them in the future, and would highly recommend them!"
"We were able to get a plumber to come within 30 hours to assess the situation. He was thorough and easy to work with. The final work was to replace a drain pipe. Alan was our plumber. He was efficient and friendly and cleaned up after the job."
"We recently needed a new tankless hot water heater. Lisa set up a time and Alan arrived as scheduled to diagnose solutions and presented the options with detailed pricing. Installation of our choice was completed efficiently by Alan and Jakob. They were friendly, respectful and tidy. It was a bonus that Jakob was able to perform a furnace inspection the same day. We received timely texts regarding technician arrivals from Lisa. We are now signed up for annual inspections on the water heater and furnace with their membership plan. Hellgate is a professionally run business!"
"Going the extra mile to satisfy the customer: The true measure of a company is in what happens when things don't go as expected. In early December 2023 our water heater rusted through and began leaking. Hellgate plumbing came out within a day, give us clear, firm pricing for both a tank-style heater and a tankless unit. They explained the process and their plan for getting it done, and then rearranged schedules so we were only without hot water for about a day. When the install was complete, they clearly explained how it worked, and how we should care for it to assure the longest life and best performance. Unfortunately, the new unit's exhaust was vented under our side porch. This trapped the fumes and left a very strong smell of gas whenever the unit was repeated started, such as when doing dishes. The gas smell also entered our home via a bedroom window. At first, I think they thought we were being too picky, saying some gas smell was "normal with gas appliances." However, once they understood how strong the smell was and that it was not acceptable on our porch and in our home, they worked with us to find a solution. Within a few days we located alternative routing for the exhaust. This new route was considerably more work for them than originally bid, and they split this cost with us. The unit is now working flawlessly, and there is no smell of gas anywhere. Throughout the job, both during the install and the additional exhaust rework, their techs were highly professional, respectful, and informative. They were always careful of our floors and property, and did everything in their power to finish the work to our satisfaction. I highly recommend Hellgate for the clarity of their sales staff, the skill of their technicians, and their willingness to address issues. From Kayleigh in the office, to the techs in the field, everyone was always focused on doing the job professionally and making sure we were happy with the work."
"We couldn't be happier with the service we received from Hellgate Plumbing, Heating, & Cooling. From our initial contact, Lisa, the dispatcher, was extremely warm and friendly and helped us get scheduled promptly for our repair. Lisa had our service team knocking on our door within 30 minutes of our initial phone call! Our service team was friendly, professional, showed up on time, and resolved the issue with our furnace. If you need plumbing, heating, or cooling service, you should reach out to Hellgate~ they will take the best care of you."
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