K Appliance Sales & Service 4007 Old Seward Highway, Anchorage, AK 99503

"Called February 1st at 8:30am and they instantly answered .. I had my dryer go out , gentleman asked for a picture of the inside of the dryer door to make sure he would have the correct parts.. gave him this information and he said he would call when on the way … He called when in his way and showed up promptly.. he went directly to work and made sure to tell us each step he was doing .. very efficient and quickly fixed .. I was impressed with the quality and price … I didn’t even get behind on doing laundry as it was fixed and going in the same day ..would recommend them to anyone…. Thanks again for the wonderful work …. Beth Rosenbaum"

"These folks have worked on our dishwasher and washing machine. They show up promptly and fix stuff that I have no idea how to adjust/mend. Two thumbs up!"

"Good customer service! But extremely expensive. I had a leak from the dishwasher vent, he replaced the tube that connects to the garbage disposal all of that for $200 dollars."

"They had the part I needed yes it was marked up and it's prolly cheaper online but I needed it today. Friendly speedy service and some tips on installing. No refund on parts. I will use again if I'm short on time."

"If I could give a negative review I would. I went in mid week and bought a dryer vent tube. I specifically asked for a metal hose. The salesman did not let me in the store, and I had to wait outside in the cold. The salesman came out flexible hose with metal liner (a $40 dryer hose) and said vent diameter are all standardized. I specifically asked 2 times if this will work. After being assured 2x it will, I bought it. This weekend I find out it's too small. I called today to ask if I can exchange for a 5", and the salesman said they cannot help me. "All sale final, sorry". The phone call became aggressive and defensive. I the K Appliance employee assured me I'm at fault. I quickly told them this isn't going to be an argument (even though I felt like it). I felt incredibly taken advantage of. While I can afford to "tip" this small business $40 - not everyone can. I usually attempt to leave good reviews but I believe this small business gives other small business bad reputation. I believe K Appliance should stand behind their business practice. They are either appliance experts or they are not. I was deceived into buying a simple $40 dryer hose that did not work. I will happily patronize Lowe's or Home Depot for half the price. BUYER BEWARE!!"