Once Upon A Child Anchorage

"The people that worked today, sucked at customer service. The building was very empty. They just spoke to each-other very loudly about non work related things. No greetings were said, or anything in general. Then, when I was checking out, the workers didn’t say anything to me until one of them told me the price of the items I was buying. I work in customer service. Their customer service skills are lacking a lot!!! Makes me uncomfortable to come here again. The young guy that worked here last summer is wayyyy better than the quiet (quiet to customers but loud to their co-workers) staff today. It’s good to love your co-workers, but this is a customer service job. It’s rude to not speak until you tell the customer their price. Nothing was said to me even after I paid. I was super nice! I don’t think I want to come again because of their horrible customer service. UPDATE-the “pull ups” I bought are actually diapers! They tagged the package as pull ups, size 5t. When in reality, they are size 5 diapers. The people they hire have no care for their job and it shows a lot"

"Great place to get a little cash or in store credit for used or unused kids items but sometimes it's better to just sell on marketplace or have a garage sale in all honesty. Especially if you're strapped for cash or trying to come up. Opting for in store credit in exchange for your items is a little bit better of a deal as the actual dollar amount you get per item is low considering how much you most likely originally paid for it, but they're a business, I get it. Got to make a profit. When it comes to buying items, sometimes their pricing is all over the place. Really good deals on some brands and items, but also has some prices higher than buying the sold item brand new."

"I love Once Upon a child. We have been regular customers there for I think over ten years. The selection and prices are perfect for my family. The ability to trade in items we no longer use and get items we will with credit is a blessing! My kids dress better than me and for a lot less money. I can always find what I need there. Plus the Staff is Amazing!!! Thank you all!"