Subway 3104 Seward Highway, Anchorage, AK 99503

"Bad customer service ! I asked a worker what turkey beligisio was he didnt know he asked the Blond haired lady what it was she got upset , & said shes busy there was only two of us there! So I said I'l go somewhere else & that the customer service is bad & that Il go to the website & say something . Now to go on face book & make it public ! Im not from from here just here wanted a sub sandwich , been a customer for years not no more !"

"Means more than you know. I was looking around for a napkin to wipe my face with and a young with me having to say anything or look at him asked me do you need a napkin? I said yes and thank twice before I left and complemented him for show such great customer service in being "observant " of my needs. Thank you Subway."

"This used to be my favorite location! Ever since they made a manager change things went downhill. I came in, just to order the same sandwich I’ve been getting for years. The rude manager lady that everyone complains about in the reviews was making my sandwich..great. Told her I wanted chicken, she gave me turkey. Honest mistake, no biggie. She got so angry. “ You said turkey.” I told her I don’t even like turkey lol. She corrected it, but then started slamming stuff. I’m not gonna take that and give them my hard earn money after that behavior. I said, I’m good. I’ll just go to another location. Have a good day. That manager lady, is so rude, and extremely unprofessional. She’s supposed to be the gold standard and an example for her staff. If the owner is reading this, look at all the reviews about your establishment. Most of them is about her. I will never come back to this location. I don’t care if she’s not working that day."

"I used to be a regular here but was told to "never come back" by a woman worker who I assume is the manager or owner. I came here probably 4x a week on average and each time I ordered basically the same thing, which always amounted to about $20. Today though while the younger worker was ringing up my order this middle aged woman shoo'd them away from the register and rang me up for $30. I order the same meal every time and tried to politely point this out as cordially as I could. The manager then turned the screen around and got really loud and confrontational and made a scene. I just put my hands up and said i was going to just leave, and as I left she told me not to come back. I was one of if not the most frequent customers here. The other people that work here are very chill, and I've seen this woman work here before and always tend to prefer when she isn't there. The way she asks questions is way too loud and she just sounds angry, like every person is a huge inconvenience. I do remember chuckling at a previous visit when there were three customers (one ringing out to leave, me getting a sandwich made, and onw waiting to get theirs'started) and the same woman expressed how they are "swamped." Not one to judge but I think any sort of customer service job requires a much better temperament. This repeat and loyal customer is taking their money and appetite elsewhere."

"My kids are pretty good about trying new things, they like all types of foods...which is great. Sometimes though they crave familiar favorites and for them that is Subway. I think, as far as quick food goes, the chain is one of the healthier options available. I have to say, I have never been in a Subway anywhere that the service and quality hasn’t been excellent. The location on the Seward Highway is exceptionally clean and, even with COVID procedures in place and other people in there, they were fast and friendly."