Wendy's,

2927 Seward Highway, Anchorage, AK 99503

"I typically love Wendy's but this particular restaurant on Old Seward is, for lack of a better term, abysmal. I stopped on my way to work was in a bit of a rush so I stopped quickly there because it is one of 2 drive throughs on my route to work. I work a 12 hour graveyard shift so i needed something for lunch later. Knowing full well that this specific Wendy's has a track record for failing (my wife and I have come here on 3 other separate occasions, all of them failures in one way shape or form) I figured hey I will make the order easy so they couldn't possibly mess it up. I ordered 2 Cheeseburgers and a 6 piece nugget and a small frosty cream cold brew. My hopes, yet again, were too high. After waiting in the drive through for nearly 20 minutes and having the person at the window ask me what i ordered twice (with only 1 vehicle ahead of me that had a small order i might add) I recieved 1 cheese burger, a 5 piece nugget, A large coldbrew with no cream (i ask for a small because large cups don't fit in my vehicles cup holders.) and an Asiago Chicken Ranch club (those words never even left my lips so idk where it came from). Needless to say I will never go to this Wendy's again. I will likely contact corporate as well and mention all the issues we have had at this specific Wendy's with orders, careless staff, and Managers with no honesty with customers or interest to make money for the company they receive a paycheck from. C ya and good riddance."

"Parking lot had one car in it. Store had one couple in it. Plus two employees sitting/standing in the fireplace area. I used to love wendys. Haven't visited in several years due to wait time in drive through. Thought I would try eating inside instead. Coukd not understand cashier. There were an additional five people in the cook area. Drive through was not busy. Entire Lobby was disgusting. Tables had not been cleaned off. There were no napkins in dispenser, maybe ten straws, ketchup dispensers both empty, Medium lids were empty as well. When I asked why they were empty the cashier said, “ We will get to them later”. Soda was flat, the single burger I ordered had some weird bun on it and it was very spicy like some hot sauce or something was added. disrupts my stomach to eat these spicy burgers. I went to the front and was told they ran out od the correct buns. Nothing was said to me about the switch in buns. The manager offered to make another one with a pretzel bun. Yuck! I could not eat another burger. I am sorry, I cannot get excited to eat here any longer. . Wendy”s quality has gone way down and its not worth the money to sit in a filthy store with no fresh ingredients as they say!"

"The drive-thru line extended all the way to the street so we walked inside instead. After waiting 10 minutes to place our order, we joined the queue of about 10 other people. After another 20 minutes, the board said that our order was ready but the food was nowhere to be found. Once I finally got a worker's attention, they started searching throughout the kitchen. 10 minutes after that, they finally asked for my receipt so that they could restart my order. In all, it took nearly an hour to get food. What we did get was cold and not what we ordered. Normally I'd just call this a fluke but it seemed to be happening to every other person. It didn't take long to realize that they were robbing from all of the recently completed orders in order to serve the people who were losing their minds over standing there for 30 minutes. The staff seemed to realize that they were way in over their heads and they were way beyond caring. Thanks for making me late to pick up my daughter and throwing off the rest of our day."

"This has got to be the absolute worst Wendy's in Anchorage. We don't get take out or delivery often, but I was not very positive when I realized that my order was coming from the Wendy's on Old Seward. My gut instinct was correct. They absolutely butchered my order. Missing fries, wrong nuggets for our toddlers (wanted regular and we got spicy instead), and a completely wrong sandwich. The food was cold, the buns were hard. This isn't even the first time we've had a bad experience with this Wendy's, but I'm irritated enough to write a review now. Maybe if the people who work there could take a little pride in what they do, it wouldn't be so bad but no. That's too much to ask. Obviously its a problem starting with poor management, because if management doesn't care then neither will the employees who work there. I'd give this specific Wendy's zero stars if I could, but that's not an option."

"The overall experience was a hassle. They added things we didn't order and tried to keep the money we shouldn't have been charged. Everything in the order was cold, stale and soggy. The bun on the burgers were hard and the soda was very watery. I highly recommend staying away from this one"