McDonald's
8915 Old Seward Highway, Anchorage, Alaska 99515
About the Business
McDonald's is a popular cafe, food, restaurant, and store located at 8915 Old Seward Highway, Anchorage, Alaska, United States. Our Terms and Conditions have recently changed, so please review them before placing an order through our Mobile Order & Pay app on iOS or Android. Enjoy your favorite McDonald's meals exactly how you like them with our convenient location amenities. Depending on your location, McDelivery is available on DoorDash, Uber Eats, Grubhub, or Postmates apps. You can also order through the McDonald's app for delivery. Our menu items vary by location, so be sure to check the app for availability. Payment options include Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. We also offer curbside pickup for your convenience. We prioritize the health and safety of our employees and customers. Visit our website for job opportunities and to learn more about our safety measures during COVID-19. McDonald's has been serving quality food since 1954, so come visit us for a delicious meal, including our popular Quarter Pounder with Cheese and McCafé coffee. Check our website for restaurant hours and amenities, and download the McDonald's app for exclusive deals and Mobile Order & Pay options. We look forward to serving you soon!
Reviews
"We came through drive through. This was our oder: 1 triple cheese extra pickle 2 double cheese extra pickle 2 regular cheese no pickle And 3 drinks. When we got to the window we got handed a large soda and a small bag and then she shut the window without even saying anything to us. I then knocked on the window and explained to her this was not our order. When looked at her screen and said pull to reserved spot 1 we are still making your order. And thrn she shut the window beofre I could respond. To our surprise someone was already in reserve spot 1. We got our food and thr guys nicely asked if wr already got our drinks. We said bo and he kindly apologized and went back to get them for us. Thr customer service of the lady in the 2nd window is gross and needs a lot of work. Everyone else we deal with wad nice and they made it 2 stars and not 1. Someone should make this a teaching / learning opportunity and teach this lady how to interact with customers properly."
"I went to this location today ( March 8th, 2024, aroind 530-6pm ) to pick up an order for some family members that are going back to the village. I placed my order at one of the kiosk. While I was waiting for the food there was a team member that was mopping the floor. While they were mopping the floor the manager kept asking the team member to run orders out to customers that were eating inside the restaurant. Not a big deal except for the fact that the team member would go from touching the mop to touching food. It's been about 10 years since I worked at a McDonalds but that is a big no-no. Team members should be washing their hands anytime thwy touch something that isn't food. This happened several times. To top it all off, the team member was bringing out some box apple juices and instead of putting them on a tray or in a bag the team member held them with one hand ( still never washed their hands ) and the top juice box was under his chin, where he could breathe all over the juice boxes. Stuff like this usually doesn't bother me but after the whole Covid thing and the fact that this should be common sense on what not to do when working at a restaurant, I had to write this review. Not trying to get anyone in trouble. The owner/store manager/whoever is in charge of hygiene and not getting customers sick should be on top of stuff like this. Hopefully this changes in the future."
"Burger and fries was barely warm. There were very cooking alarms going off almost the entire I was in there eating. Everyone seemed to be ignoring them. There was a crazy guy in there yelling and cussing to him self."
"When someone ask that their food is made fresh, that's exactly how it should be made. And get the order right and stop handing out the wrong orders. My gas isn't free so I'd prefer not to have to drive back and forth because you gave me the wrong order, no utensils or condiments, or because the food is old or cold."
"Okay fist it’s 10 am and they said ONLY breakfast like what I’ve never heard of that, it’s Black Friday you need to be selling all because people have been up since 4 am so it’s time for lunch. Then we got a sprite and it was so spicy like it’s gonna burn the tongue and no straw was included. 3rd of all we got a hot chocolate and it tasted like water and burnt the whole mouth. The one star is for the bussin my griddy"
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