The UPS Store 205 East Dimond Boulevard, Anchorage, AK 99515

"Haley was awesome tonight!!!! I wish she worked here more often. She helped me with scanning services when the FedEx across the street was having issues. I will not go back to the FedEx across the street again."

"I think the only reason some people still have jobs is because they are willing to show up. There is a major shortage of people willing to work. Every business is short staffed these days. I work in sales/ customer service, and we are SEVERELY understaffed. People just aren't applying for jobs. This makes me understand that employees who are there, are tired, overworked, and usually underpaid...i know i sure am, but I treat every customer with the respect, courtesy, and attention I would expect to recieve. This place does NOT. Their employees are garbage. I stood in line as Eli took forever helping the person in front of me. No one acknowledged me as I entered the store. No greeting, no "welcome", no assurance that they would be right with me...nothing! The female employee was on the phone the entire time. I could hear her conversation, and it was about the weather, lunch, and apparently what the weekend plans were. It was anything but work related. After nearly 20 min, Eli got to me. He wasn't rude, but definitely not friendly and damn sure NOT in a hurry. After another 15 min, I got my package sent out. As I left, the girl was still chit chatting on her phone call. I come here a lot because it's close and on my way home from work. I absolutely dread having to visit this store. I procrastinate until the very last minute. These employees just DO NOT care about the customers. They are there doing the bare minimum to keep their jobs, and management is ok with that because they can't find anyone else whos dependable and willing to work. It's truly pathetic."

"Rude very rude, just sending out a phone my package has the usps option or ups I live closer to ups I came here she tries to send me off to usps. I said it says either usps or ups, she then says that's not my point. If you don't like doing your job or doing actual work find another job."

"Incredibly rude service. I was dropping off a return to Amazon and didn’t realize it needed to be taped up and labeled. The girl working (I won’t mention her name, just that she was working 1:00p on 9/12/23) actually told me I was a BURDEN to UPS workers because I didn’t tape it up. She proceeded to lecture me about how Amazon returns work. It was wild and I won’t go back to that location ever- Kohls for my returns from now on."

"I’d give 0 stars if that was an option. Yo do an Amazon return you have to use the self-service kiosk. I have my own job, I don’t want to do yours too. 3 people in line for the kiosk. No one in the regular. Thank goodness Brittany was helpful. The guy there was too lazy to help. Find another place. Don’t use this one !"