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Kendall Ford of Wasilla Service and Parts
2701 E Mountain Village Drive, Wasilla, Alaska, United States
About the Kendall Ford of Wasilla Service and Parts
Kendall Ford of Wasilla Service and Parts is a reputable car repair and parts store located at 2701 E Mountain Village Drive in Wasilla, Alaska, United States. Our experienced technicians are dedicated to providing top-notch service and maintenance for all Ford vehicles. Whether you need routine maintenance, repairs, or genuine Ford parts, our team is here to assist you. Visit us today and experience excellent customer service and expert automotive care.
Photos of Kendall Ford of Wasilla Service and Parts
2701 E Mountain Village Dr, Wasilla, AK 99654, United States
Opening hours of Kendall Ford of Wasilla Service and Parts
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 16:00
Sunday:
Day off
Reviews of Kendall Ford of Wasilla Service and Parts
"Service team is not helpful at all. Bought my bronco in September and my FordPass stopped working this month cause the software needed updated and it wouldn’t update on my car, called the 1(800)# and they told me yes it needed updated but via USB and they told me the dealer ship could do it for me. I called them and let them know what was happening and they had no idea what I was talking about. They were very dismissive over the phone and told me they are not IT, and I could figure it out myself, Super disappointing experience. Didn’t have it working for the last 3 weeks and spent hours on the phone trying to fix this issue with Kendall and no actual resolution from them."
"Worst lube center in the valley......and I have 3 Fords and I don't like saying that about a dealership. It's just awful."
"Excellent service. Took a little longer to get it set up but they went above and beyond. Their valet service was so appreciated since I am recovering from a major surgery. They are a great company and helpful. Made things happen."
"What an amazing team. Our 2020 Explorer, just out of the warranty window, experienced a significant mechanical issue. Rather than just leaving it for us to pay for, Brian took it on himself and contacted Ford and requested they pay to repair the vehicle. He communicated with them almost non-stop for 3 months. They finally agreed to pay for the repair. Brian’s diligence, commitment to customer service and his knowledge of the Ford world saved us thousands of dollars. He had no requirement to do what he did…he just wanted to do what was right and fair. Words cannot express our gratitude. Thank you Brian and Mark! Ron & Vicki Otte"
"My worst experience with any business in the valley. You'd think it would be safe to bring your truck to the dealership for maintenance, not this dealership. Everytime I bring my 7.3 F250 here I walk out wishing I bought a Toyota. They have misdiagnosed my truck multiple times, sold me the wrong parts, and charge absolutely ridiculous prices after an agreed upon amount. Was told I could not see the truck to verify a part was broken during their repair so I brought it back with a hidden dashcam and they completely disconnected it and never fixed my issue. Shady business practices."
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