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Specialty Truck & Auto Inc
8225 Hartzell Road, Anchorage, Alaska, United States
About the Specialty Truck & Auto Inc
Specialty Truck & Auto Inc is your trusted car repair and store located at 8225 Hartzell Road in Anchorage, Alaska, United States. With over 100 years of combined experience, our ASE-certified technicians use the most up-to-date methods and equipment to provide you with top-quality auto care. Our friendly service department offers high-quality service, quick turnaround, and preventative maintenance options to keep your vehicle in top condition. From diagnostics to repairs, our passionate mechanics are dedicated to keeping you safe on the road. We accept Visa, MC, and Discover, and offer military and senior discounts. Your satisfaction is our highest priority at Specialty Truck & Auto Inc.
Photos of Specialty Truck & Auto Inc
8225 Hartzell Rd, Anchorage, AK 99507, United States
Opening hours of Specialty Truck & Auto Inc
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:05
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Specialty Truck & Auto Inc
"As a picky female who knows nothing about auto. I appreciate all the work specialty auto has done on my vehicles for the past few years. The staff are very professional, competent and patient. They took time to listen, explain all the details and educate me so I can make the well informed decisions. Attached is the new running board they recently installed (ignore the dirty car). It was stress free for me and I am very happy with what I got!!!"
"Trash only installs his marked up parts needed transmission install.rude.and thinks customers are ignorant. And don't know anything . How much is a oil change I ask. I don't know bring it by well scan it? What for a oil change? Asks me how do I know I need oil? What? Because its been 4k miles that's why. Why pay him 150 to scan for oil change? He feeds off older people with endless wallets"
"Keith, was impressively honest and suggested that we see one of his competitors for the service I was requesting. He gave a great explanation of the quality of work they do, but was honest enough to say that he was not competitive in the price of this particular service I need done. I greatly appreciate the honesty. This is a rare fine in an automotive service industry. Thanks, I'll check in with you next time I have a service need."
"Had not previously heard of Specialty Truck & Auto, a friend recommended them for some work on my Dodge pickup. Long story short, these guys are now my go to shop in Anchorage. Direct, no BS, great communication, did quality work and did it for the estimated price and had the truck back to me when they said they would. And then checked in a few days later to make sure I was satisfied with the work. I wish every place I went had half their customer service ethic. Thanks Keith, you guys do great work."
"I agree with other reviews about high prices and mediocre customer service. I brought my car in with a check engine light, and the labor cost was $400 to replace a part that is easier to replace than one spark plug. I kindly asked for an explanation of how they came to the price and if maybe I could get a discount. But, all I got was a lecture about profit margins and how people like to think mechanics have a magic tool to fix everything. For me, high prices are worth it if they come with a good explanation, quality, and a friendly experience; I didn't get one of these."
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