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Eagle River Polaris Arctic Cat
16835 Snowmobile Lane, Anchorage, Alaska, United States
About the Eagle River Polaris Arctic Cat
Eagle River Polaris Arctic Cat is a premier car repair and store located at 16835 Snowmobile Lane in Anchorage, Alaska. Specializing in Polaris and Arctic Cat vehicles, our experienced technicians provide top-notch repairs and maintenance services to keep your vehicle running smoothly. Our store also offers a wide selection of parts and accessories for all your snowmobile needs. Visit us today for all your Polaris and Arctic Cat vehicle needs.
Photos of Eagle River Polaris Arctic Cat
16835 Snowmobile Ln, Eagle River, AK 99577, United States
Opening hours of Eagle River Polaris Arctic Cat
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Eagle River Polaris Arctic Cat
"I was informed by someone at the service department that they won't work on machines older then 2016. That's less than 10 years. This is completely unacceptable from a dealership. I am a dealer mechanic for a large truck dealer and our service department would never ever tell someone that. These kinds of anticonsumer practices are why people won't go to a dealer. Worse because alaska is such a small market and word travels. Further more I recommend using any other non dealer shop as most talented mechanics are now moving to independent shops because they pay more and I'm sure this dealer also has a lack of skilled techs"
"This place is a absolute mess, first off no one really greets you when you walk in or acknowledges you. Second the Service woman Jessica I think it was, is just rude and short tempered and shows no respect to you when you try to ask about bringing in a machine to be worked on. Guess they do not like to service snowmachines even when they are just 2 years old. Third the parts person Ruloand just yells and points to the general direction to grab your own parts in the mess of there display that has no real good organization while he just sits there getting mad at you for not finding a belt. Over all not a great experience. The way they all act says allot about how much they care for there customers."
"There quick about getting parts and or having them in stock"
"I bought a 2023 General 1000 XP-4 from Eric, the level of service I received from both him and Jessica in service have been second to none. Excellent product knowledge, quick to take care of anything you need. I buy a lot of machines and will most definitely keep my business with these guys. 10/10"
"Paid a pretty penny for them to fix an issue end of the summer season 2022. Pulled it out inspecting it for the the upcoming summer season 2023 and the issue is still exists. They stated it has been resolved but yet its back at the shop for the same issue and I have to fork out more money to get it fixed. I have not driven it since i got it back end of year 2022. It has been in storage. I dont mind having to pay but I would like the work to be done properly the 1st time without short cuts or temporary repairs. Note: The gal who works the counter for service is always unpleasant. Rude and dismissive when calling or in person. I do not understand why. Walked in the shop at one point in time to her arguing with a supervisor/manager."
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