Jiffy Lube 1221 Bragaw Street, Anchorage, AK 99508

"It was 1/4 til 6 on Friday the 29th, I had just drove in from Fairbanks called them to see if I couldn't get in really quick to have my fluids checked and filled if needed and there was a noise under the front of my car and I don't know who answered the phone but he was extremely rude and refused to look at my car at all even the fluids! He just kept telling me "we are closed" and " we aren't a repair shop" it wouldn't have taken but not even 5 minutes to have checked my fluids and looked to see if there was anything obviously wrong from the noise underneathe my car. And as he was telling me that I was actually pulling up from bragaw and seen there was one car leaving a bay and 1 car they just pulled in the bay! So much for being closed!! Will never go back to this location ever again!!"

"I cannot say enough wonderful things about Daniel and the rest of the crew at the Bragaw Jiffy Lube. I was in and out in 20 minutes! Everyone working greeted me with a smile and a kind word. Two of the staff even held the doors open for me, and when they were done working on my vehicle, I was escorted to my car. I hate having to take my car in anywhere, but every time I go to this Jiffy Lube, I leave in a great mood and am satisfied with the work they do!!!!!"

"Went for my car spark plug replacement, job on 02/05/24, and was done immediately……the worst part was I feel jerk the following day as I accelerated speed and engine light blinking…but engine light came off same time. Then went back to them and informed them what I feel jerking when speeding and they suggested to me bring to car shop for diagnostic test of the issue. I went to Midas (next shop to them) and diagnostic test was carried out and found (1) spark plug was cracked, and need to be replaced so I decided to replace it in Midas as I needed badly my car and want to make sure it will be done properly and safely. I went back to Jiffy lube and spoke to Incharge about the findings of diagnostic test and I requested them if possible to refund me for the cracked spark plug….but he told me that I have to wait for the management approval and he will call me. I hope a good result for my refund as the job they’ve done was caused me more expense and might cause damages to my car/ engine. Hope they will do the proper job well and safely for customers satisfaction…"

"Brought my brand new car in with 6000 miles to be told it had no coolant, which was not true. These people are frauds and will scam you out of any extra money they possibly can. $130 for an oil change and coolant that I didn't need."

"Jiffy Lube, the place to go for a CONVENIENT quick oil change but it’s 3 stars. I go here from time to time and I would say they got a fun group of guys that work there, friendly BUT, they are also there to hustle you. Example, today I got the nonsense that my coolant reservoir was empty and for $9.99 they would top it off. Should be free! Second that is a BOLD LIE my friend, I know how much is in there I drive an old vehicle! I checked again after I left and yes a lie it was. I have a photo attached. So if you don’t mind the hustle and lies, get your oil change say no to the offers. I only say yes to things I know I need and want the convenience that day. Things like light bulb or an OLD not just dirty air filter. Again you go here for quick convenience 3 star deal."