Barnes & Noble
2640 North Reserve Street, Missoula, Montana, United States
About the Barnes & Noble
Barnes & Noble is a beloved book store located at 2640 North Reserve Street in Missoula, Montana. This institution offers a wide selection of books, magazines, and stationery items for all ages and interests. In addition to their extensive collection, Barnes & Noble also features a cozy cafe where customers can enjoy a cup of coffee or a delicious snack while browsing through their favorite reads. Whether you're in the mood for a new novel, a gift for a loved one, or simply a relaxing afternoon surrounded by books, Barnes & Noble has something for everyone.
Photos of Barnes & Noble
2640 N Reserve St, Missoula, MT 59808, United States
Opening hours of Barnes & Noble
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of Barnes & Noble
"I used to love shopping at Barnes & Noble but I don't intend to shop here again. I came in for the second book in a popular series and checked online beforehand to make sure it was in stock. I found it in store easily, but it rang up for a few dollars more than the online listing on the B&N website. The employee didn't know how to adjust it so they called a manager. The manager didn't respond initially and when she finally did, it seemed like the biggest inconvenience in the world for her to come help the employee. She didn't even acknowledge us and she talked down to the employee who didn't know how to "price match" their own website. Between the shady higher price in store and the "manager's" poor customer service, we won't be returning."
"We were in today and Meghan (receiving manager) was AMAZING! My kid and I were scouring the shelves looking for this book. We searched high and low in the horror & mystery/thriller sections and couldn't find it anywhere but it said it was in stock online. We went over and asked Meghan for help pointing us in the right direction and she not only pointed us in the right direction but went over and helped search the shelves. She ended up hunting down the only copy left hidden away in a special section of Young Adult that seemed geared towards books turned into movies (Hunger Games and the like) so we NEVER would've found it without her. Then she made some amazing recommendations for my kiddo based off this book and convinced my reluctant reader to go home with THREE more books. Fantastic!! Super appreciate that she took so much time to help us out while they were so busy with the holiday rush ❤️"
"As long as you don’t get the “manager” with the dead pan face and short brown hair you should be fine. She’s rude, never once smiled or was kind, and when I asked for help finding a book (there was no one else at customer service besides me, though the store was busy and I saw other employees being extremely helpful) she just grumbled, glared and pointed at the section. I couldn’t find it and decided to not ever bother trying to get help again I just went to amazon. Decided to just browse and their phones kept ringing. I watched other employees answer but she just stood there on her own phone not bothering to help. Found out she’s a manager from another employee. When I went to go check out there was a bit of a line, an employee called for help to help keep the line moving. This “manager” came out saw the line, and instead of helping, called another employee and just stood there watching the line. The two stars come from the cafe. Girl with black and red hair makes a good coffee."
"Best. Customer service. Ever. Was looking for these two graphic novels and couldn't find them in their expected shelving locations. Computer systems were malfunctioning so the customer service reps were flying blind. They found Batman right away for me. We looked for a little while longer but I didn't want to hold them up any further, as others needed help at the customer service desk. While I was standing in line to cash out, they found me and handed me the Pride book. Super kind and super helpful. So grateful for their assistance!"
"I had a good experience in this very clean and quiet store. It was well stocked and very pleasant to visit today. I'm very glad they are open and have many books and magazines and other materials available"
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