Don "K" Subaru

"I went into Don K's to test drive an Ascent mostly just as a comparison for a Honda Pilot I had scheduled to test drive later that day. I talked to Szymon Was and explained to him why I was there. He was great to work with. He let me test drive a Subaru Ascent and explained all the features while we were driving with no pressure to purchase at all. I went to my scheduled test drive of the Pilot and it just didn't feel nearly as good to drive as the Ascent, so My wife and I went back to work with Szymon so she could drive the Ascent as well. She loved the car and liked working with Szymon so we decided to make the purchase. From there Kelsey and Damon, the finance and sales managers, took great care of us. We loved the experience working with the people at Don K and will definitely be back again."

"Recently my experience at Don K have been troubling. My past 3 appointments (some drive in’s too) were done but with poor diligence. Apparently, if you ask to get your tires looked at; they just look. I now have a locked caliper that took a close friend mechanic to tell me how he doesn’t know how they missed this. There’s a difference between solving a problem and solving a problem to prevent future problems, I’m convinced they just like my money! Sorry guys, last time ever going here :/"

"We have purchased 3 new Subaru cars there in the past and just purchased a 2019 F-350 today from Szymon today. 100 percent satisfied again. Planning on buying another new Subaru car next week. Finance man m, I think his name is Kelsey was fabulous to deal with. We came out of there knowing they really care about you understanding all the paperwork. Definitely satisfied (4 times now, soon to be 5). Will recommend and return. Keep up the good work guys and thank you."

"Over the last 7 years I have counted on Don K for good service and fair dealings, in fact 4 years ago a Don K mechanic solved an alternator problem on our Honda Odyssey that had puzzled two other mechanics. This last time, however, I was sorely disappointed. I made an appointment, two weeks in advance, for repairs to the hatch door of the Odyssey. I also scheduled an oil change. When I arrived, however, I was told that Don K does not repair Hondas. When I suggested that I could have learned that when I made the appointment, the clerk simply said curtly that she had not made the appointment. I did get an oil change, but then was notified that there was a 3% fee for using a credit card. I had never been charged such a fee earlier. I will take my business elsewhere, and suggest the same to my friends."

"We recent bought a new Subaru from Don K. The salesmen are great, no high pressure sales. We had to wait for our car to arrive and our salesman, Zane, was great with communicating the status and what to expect. We had one issue with the car that was completely out of the dealership’s control and they were very nice about it and took good care of us. We would definitely buy another vehicle from them."