Steele Memorial Medical Center

"Where should I begin? Well her name is Karen that should explain it all"

"I would like to thank SMMC for the outstanding care they gave my wife in her final days.From the cafeteria staff who provided food and coffee for me,to the emergency room staff and especially to the hospital nursing staff.Their kind attention to my wife's condition assured me that my wife was comfortable and pain free at her passing.I will forever be grateful.THANK YOU SO MUCH."

"In the time it took to talk with anyone credible with hopes of getting any helpful answers, I could have driven the 2 hours and 33 minutes to Idaho Falls and received the proper care, direction and sympathy that any medical professional should be required to provide. I did not receive any of this from Steele memorial. I hope that things can change for this hospital. I wish nothing but the best for its success and employees, but I sure do have horrible taste in my mouth for how I was treated."

"I went to the emergency room 8 days in a row with extreme nausea. I was treated for it and given morphine each time and released, only to return the next day with the same problem. After 8 visits and not having the problem solved or even identified, I drove myself to ERMC in Idaho Falls. Within the 1st hour, they told me I have gastritis, treated me for acid and I was fine after that except for the $45,000 bill I got from Steele Memorial, which almost killed me."

"July 4, 2019 To Steel Memorial Medical Center Director and/or To whom may concern: I when to the emergency room on July 2, 2019 during the evening hours around 7:30-8:00 pm I when to ER to take my 6 years old boy to get check because he had felt on the stairs of our house earlier that day, my older (12 years old) son also was with us. I am writing this letter because I have a very serious concern about the strange way Dr. Anderson talk to both of my boys that day. As soon Dr. Anderson enter the room, he said Hi! and he wash his hands, I tell him that I really appreciate that he washed his hands. He said that he always does. Right after that Dr. Anderson direct himself to my older son and said: “Hi young Lady, how are you” I immediately correct him saying: “He is a Boy with long hair, they both are” Dr. Anderson then direct himself to my 6 years old saying: “what about you? Where are your Barbies?” my 6 years old son reply: “I do not have Barbies, I am a Boy” and Dr. Anderson repeat himself again and again (About 7 times) saying: “Where are your Barbie’s? You are lying! I know that you have barbies” My son reply: “No! I don’t” Dr. Anderson said: “I know you do but do not want to admit it” “You should grab your barbie take off her head” and with his hands Dr. Anderson was demonstrating how to do it. My 6 years son and all of us was smiling in a way of shock because with could not believe what was happening. Then my 6 years old son says “you are scaring me’ and Dr. Anderson said: “That is nothing wait until I use the blue boiling on you” I look it him confused I he directs himself to me saying: “Do you know what is that?” I reply: No! and he said: Is the way they Torture prisoner when they do not want to talk” then he direct himself to my son saying: “That is what I am going to use on you” he turn around and get the medical tool to do the examination on my son. My older son was in complete shock as well as I was. Then after the examination he speak in Spanish to my son, Then Dr. Anderson directs himself to me and said: “Everything look find and the X-trays are not necessary” and he explained that is not a good idea to do X-Rays on young children because of the radiation. The Dr. Anderson left the room. And My 6 years old son ask me to take him to the restroom and I did while my older son stay in the exam room. When my son and I return to the room the was Dr. Anderson talking to my son older son about Barbies AGAIN! This time the nurse was also there. In that moment I could not stop myself and I said: Please Stop taking to my children about Barbies we do not like Barbies in first place I do not agreed with the impact barbies has on girls making then think they has to look like them to be perfect. And the nurse agreed with me. Then on the way out once again Dr. Anderson direct himself to my boy saying: “Come GIRLS! Go home!” Then Dr. Anderson walk us to the door and say good bye. Right after we left the hospital my children when crazy complain to me of how rude and mean the Doctor was. They refer to him as “The mean creepy Clown Doctor” my sons said “We never want to come to this hospital ever again” I was not able to process well what had just happened but after the situation reply in my mind again and again, I knew that my duty as a Mom and as a Human being was to made this letter and make sure something drastic is done about this situation also make sure that Dr. Anderson NEVER talk like that to any children ever again or to anyone. He makes me think and feel that he may be in some type of drug effect, because the behavior is definitely NOT the behavior of a Doctor. And HIS BEHAVIOR IS UNACCEPTABLE! I am writing this letter to request and demand as a mother and human being that a meeting take place to discuss this serious situation with Dr. Anderson."