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Sleep Diagnostics
1211 South Reserve Street, Missoula, Montana, United States
About the Sleep Diagnostics
Sleep Diagnostics is a leading health institution located at 1211 South Reserve Street in Missoula, Montana, United States. Our dedicated team of experts specializes in diagnosing and treating various sleep disorders to help improve the quality of our patients' lives. With state-of-the-art technology and personalized care, we provide accurate and comprehensive sleep studies to identify the root cause of sleep issues. Whether you are struggling with insomnia, sleep apnea, or other sleep-related problems, Sleep Diagnostics is here to help you get the restful sleep you deserve. Contact us today to schedule a consultation and take the first step towards better sleep health.
1211 S Reserve St, Missoula, MT 59801, United States
Opening hours of Sleep Diagnostics
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Reviews of Sleep Diagnostics
"I have had such a great experience! I don’t think anyone likes the thought of having to uses a C-Pap machine possibly for the rest of their life but Sleep Diagnostics made it a little easier to accept. They took the time to answer my questions and reassure me every step of the way. And the follow up from Sarah as she monitored my first couple of weeks of usage was so appreciated. I had no surprises with my insurance and coverage because I did my own research which every patient should do for any healthcare related services."
"I have been a customer of Sleep Diagnostics for a couple of months now. I decided to read other reviews here on Google before writing my own, so I could see if others shared my experience. Some did and some did not. I am not a first time user of CPAP. I had a sleep study several years ago in with a different company in another state. Service after the sale in that instance was dismal. I never was able to get tolerate wearing the CPAP mask and I stopped using it all together. For the last several years I have been denying my body the oxygen needed during sleep for healthy living, and the cumulative effects had become literally life threatening. My doctor referred me to Sleep Diagnostics (SD). Within a day of receiving the referral, I received a call from the SD staff. I was scheduled for my sleep study. I was a little bit concerned because the tech in charged of hooking up all of the leads and monitors was a very young guy, but he was pleasant and explained everything he was doing. My concern quickly dissipated. I received my CPAP and was fitted for a mask by a different male employee who was very knowledgeable and friendly. Everyone is a little bit different so the mask that might be perfect for one may not be perfect for another... you may feel it immediately, or you may not know until you sleep in it. I have switched masks a few times to find the perfect fit, and SD has been very accommodating. I have been getting the best sleep of my life, or at least as far back as I can remember. I went from falling asleep at my desk, in front of the TV (I'm not that old), and unfortunately, behind the wheel, to feeling fresh and rejuvenated all the time. I used to get up 1 to 2 times a night to use the restroom, now Its rare that I have to, I generally sleep through the night. My mood is different too. I am far less grumpy and I have a desire to do activities again. Because of the newest technologies in the CPAP machines, SD is able to monitor my sleep statistics (stats only). Sarah has contacted me, explaining to me that events per hour are too high. She listened to my thoughts and concerns, made recommendations and I followed them. She was also able to change CPAP pressures remotely, keeping me from having to take time out of my day by lugging the machine into the office for the setting adjustments. My events per hour are almost non existent now. Is the mask comfortable? Not terribly... no, but it is manageable. And the benefits that I am experiencing from the CPAP far outweigh the slight discomfort that I have already gotten used to. If you research the long term effects of severe apnea and exhaustion on the human body, you'll see that it can cause so many cumulative issues including death. I am not overselling it to say that this CPAP machine and my experience with Sleep Diagnostics has literally saved my life. For the bad reviews... I don't know those situation beyond what they described in their brief complaints... but I do know that I cannot expect someone to do everything for me... I have to take responsibility and ask questions about insurance, about the hardware, about replacement pieces. Becoming well informed is never a bad thing. If you are not sure, or do not believe what you are hearing is correct, be proactive, call your insurance company yourself. Find out what they cover and what they do not. Take it upon yourself to cover your own six. We as customers need to be willing to put in some work too. The review about SD only helping 'their' customers made me laugh. I am not sure what that meant but I envisioned someone complaining to Jimmy Johns, griping because their Subway sandwich was not delivered fast! -here's your sign! But look, if you ask questions, Sarah, Charlene, Shay or David will explain everything. These are the folks that I have spoken to, and they have been very responsive, friendly, patient, and knowledgeable."
"This place is a scam- go anywhere else. They are not covered through most insurance networks, and they know it, even though they tell you it should be covered and free. They will send you to collections before your "rental" fee turns into the final "purchase" fee, tacking on an additional 40% to the amount owed. They will not send you an accurate bill, ever- you owe more than how they "itemize", and good luck chasing down their billing department- Shelly and Shay are impossible to get a hold of, and will lie through their teeth when you do. Run and save yourself from their predatory billing practices!"
"The Staff at Sleep Diagnostics is so caring and understanding. They answered all of my questions and were patient with me through the whole process—something I truly appreciated. It made me feel like a real person. I would absolutely recommend them to friends and family. A giant thank you to Taylor for all of her support, she is wonderful"
"My husband had a sleep study and was told by Missoula Sleep Diagnostics staff that it was free for him - there would be No out-of-pocket expense. They said insurance would cover the charge. They lied and we were billed $850. When I tried to contact them repeatedly, they didn't return calls or emails for days. Shay is apparently the only one who can set up accounts (according to their letter). Unfortunately, Shay only works certain days and doesn't like to answer her phone on the days she is in. Her supervisor (Shelly) only works certain days too so she isn't ever available either. Finally, they finally told us we could make payments. Despite multiple attempts to set up an account in their system, constantly receiving messages that we were using the "wrong token", they sent the bill to collections. How can you do business like this? I hope there aren't other people out there who were taken advantage of in this way."
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