Koocanusa Plumbing & Electric

"Koocanusa plumbing is amazing! Woke up to no water this morning. I called them at 8 am, they were out within an hour and the project is completed and I have water again!!! Many thanks to the very friendly gentleman they came out to help. I will sing your praises to everyone!"

"Did not return calls for over a week went without water, had to call another company."

"I’ve used them for many plumbing problems and got prompt response and good service. About a month ago I called saying I needed to have a commode removed. I called again, no report of my first call. Said they’d get back to me. No response. I got a handyman to take it out. I called to have commode and sink installed. No response. I stopped in to purchase something and filled out another request. They had no record of my prior calls. I called and said I needed a plumber and asked them if they could give me a rough idea of service. He said he’d put it on the request stack. They had no record of my prior requests! It’s gone from efficient to sloppy customer care. In over 15 years I’ve never seen the business run so carelessly."

"I have left a message every day for 8 business days for a call back to discuss a new build for rough in pluming. I have yet to hear back. I hate giving such a low rating, hopefully they call me back and I can change it. Edit - Wow these google reviews really work. I got a call back from them about 40 minutes after i wrote the above review. I have adjusted their rating up from 1 start to 4 stars. Would have been 5 if I had not had the run around in the first place. They are very helpful when you do get a response."