Starbucks

"Ordered light ice, guess they took that as more than half way with ice"

"This is my "home" Starbucks. I just get a grande sized dark roast with half and half and one raw sugar, pretty much every day. But this really isn't a review about Starbucks coffee. To be honest, though I enjoy my coffee, I come here for the community. I've been coming here for close to a decade. I always walk in for my coffee. I never order through the app or go through the drive through. That way I get to know the baristas here and they get to know me, very slowly but surely. Some I consider to be friends but all are "friendly". There are many other places to get coffee in Missoula. Some are quite good. I get coffee sometimes at Black Coffee and Clyde. But here, along with my coffee, I get connection and care from pretty much everyone that works here. I deeply appreciate that. They are an extended family for me. And I know that I'm not the only customer that feels that way. So if you are looking for a little community with your coffee, this is a good place to become a regular. Treat them with respect ( try to learn their names - they wear name tags!) and you will receive respect and gratitude in return. And maybe even friendship. If on the other hand, all you care about is coffee served quickly, there are several McDonald's in Missoula. You won't get good coffee or community, but they will be an establishment that matches your priorities."

"I wouldn't even give 1 star but i had to. They are con artists charging more than the price is posted. Price for my drink was $4.75 now $5.25 yet the sign says $4.75. Claim price changes every 3 months. If that's the case then they need to update board. Honestly, i think they like pushing extra buttons. Manager was there and was VERY stotty. Should have honored price posted but what can i do but post and warn others BE AWARE of what your paying."

"I definitely understand that this starbucks is understaffed and very busy and I’m not upset about that at all. I waited a half hour for my drink and a lady came around asking if people had been waiting long and said hi to me but didn’t bother to ask if I had been waiting long. Then proceeded to give everyone else gift cards and didn’t bother to acknowledge me."

"I paid $6.25 for a Grande Latte and 1/3 was already gone when I opened the lid. I thought it felt light. Wth? All of Missoulas Starbucks are consistently out of things because their deliveries are always weeks and weeks behind as well. Literally no napkins at the north side store one day and No open lids at the brooks store today to drink the cold foam drinks. And don’t even get me started on the garbage food here. Did this store get worse now that they unionized? Is Starbucks punishing us all because of this? The employees are happier maybe but everyone else suffers."