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S & S Auto Body Inc
801 North 1st Street, Hamilton, Montana, United States
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About the S & S Auto Body Inc
Located at 801 North 1st Street in Hamilton, Montana, S & S Auto Body Inc is your trusted destination for all your car repair needs. With years of experience, our skilled mechanics provide swift, affordable, and reliable auto services to ensure your vehicle is back on the road in no time.
At S & S Auto Body Inc, customer satisfaction is our top priority. We take the time to listen to your needs and offer the best solutions for your vehicle. Whether you drive a domestic or foreign car, our certified technicians can handle any make and model with precision and expertise.
In addition to auto body repairs, collision repairs, frame repairs, glass installation, alignment, and suspension repairs, we also offer long and short distance towing at competitive rates. Our state-of-the-art facilities, including a down-draft baking booth, continental measuring system, and hunter alignment machine, ensure that your vehicle receives the highest quality care.
As a family-owned and operated business, we have proudly served the Bitterroot Valley and surrounding areas for over 40 years. Our commitment to excellence has made us the preferred choice for auto repairs and towing in Western Montana. Trust S & S Auto Body Inc for all your car repair needs and experience the difference that our experienced auto professionals can make!
Photos of S & S Auto Body Inc
801 N 1st St, Hamilton, MT 59840, United States
Opening hours of S & S Auto Body Inc
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of S & S Auto Body Inc
"Overall a good experience. As with all local body shops, they are booked for months. The body work done was excellent and my car was wonderfully detailed as well! Would advise calling and checking on progress as communication is a little lacking. But the front desk gal is such a gem (& she's the detailer) that she made it a great business to work with!"
"If I could rate this business as less than one star, I would. My car went into the shop the first week of April. I was told my car would done the end of May. Then I was told the first week of June because they were short staffed. Then I was told the second week of June. When I drove by I noticed my car had not been touched so I called them again and they told me the third week of June. When I called again, I was told it would definitely be done the last week of June. Lo and behold, I call again the last week of June and they’ve delayed it until July. This has been one of the most frustrating customer service experiences I have ever had. I feel like I’ve been lied to multiple times by people I’ve spoken with because there’s always a different excuse for when my car is supposed to be finished. First it’s short staffing, then they need additional parts, then it’s a holiday so they’re not going to finish it, etc. Additionally, every time I called them they told me they would call me back with updates but I never once received a call from them. I would give them more than 48 hours and then the person I spoke with would have the audacity to seem annoyed that I was calling again. I drive by this business every day and I’ve seen cars that arrived after my car finished and gone. I can not say enough bad things about this experience. If you can go literally anywhere else, I think you should. I wish that I had."
"If I could give 0 stars, I totally would. My vehicle has been sitting outside their shop since June 15th. At first, they said they would begin ordering parts immediately and would begin repairs by the first week of August. By August 12th, it still had not been touched, so our insurance adjuster called to see what the hold-up was. S&S told him they are short-staffed but would start it next week. Ten days later, our vehicle is still sitting outside, untouched. So my husband called and was told they are short-staffed and will begin working on it when they can, but they can't give us a date. Meanwhile, every vehicle that has been parked next to mine has gotten in and out of the shop. We still have no updates as to whether or not they have gotten all the parts ordered or even a date as to when they will begin working on our vehicle. My insurance company gave them a check for $9000 in June to begin work. And for the past 90 days, my family of 6 has been without our primary family vehicle. We're reaching out to our insurance adjuster today; we'll look for an auto body shop that can actually commit to a start date and keep that commitment. Or maybe a shop that can at least communicate with us when they aren't able to start working on it instead of waiting for us to call them. Never once did we receive a phone call from S&S saying "I'm sorry, we're sort of staffed, we'll get to it soon." No, we had to drive by the shop to see if the work had begun, and we had to take steps to contact them. I understand that they've recently lost some employees, but if they're not careful they're gonna lose all of their customers."
"You need to beware of this company. We got charged $277 for a five mile tow. The lady told me it was a $90 charge if a phone call is made to check in on the vehicle. Apprentally its a 1,2,3 process so each call was $90. That's a little petty in my case. Very nice people but definitely can take advantage of the system it seems like. Especially when it's only $4 per mile for towing. Yes it was during the weekend at night but my children's car seats were in there so obviously I needed to get the vehicle out that night. I guess some people don't think about what other people are going through fully, they just care about the money aspect of it only. I thought they were better than that. But obviously not. Thumbs down!!!"
"Would definitely recommend S & S Auto Body. Very kind people. Got an appointment quickly. They fixed the damage on my car and made it look perfect. Was very impressed that they not only cleaned the outside of my car, but also cleaned the inside of my car by washing the windows and polishing the seats and the door mats. They made my car look brand new again which adds to their professionalism."
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