KR Colby & Associates 4655 South 1900 West, Roy, UT 84067

"Myself and my fiance have been going here and dealing with Jim for almost 10 years, and will not be returning thanks to the treatment by the receptionist that gives unwarranted attitude. My fiance had called in early December and left messages to get appointments scheduled because she's always really stressed about tax season. She continued to call through February at multiple times and days. No one ever returned any of her many calls and voicemails. It actually took both of us to call until we got a response. Weeks of calling. when we finally got ahold of someone the receptionist gave us a major attitude chastising us that "Jim has another job too you know". The 2 stars are only because i like Jim. Just unfortunate, he has such unprofessional receptionist."

"When it was KR and Jim Colby it was awesome. The appointment scheduling program is flat out terrible and you cant get ahold of a live person now that it is Stone and assoc. You physically walk into there office in early December and the guy working tells you to call the phone to schedule. Year after year returning customer finally gets a best case scenario for an appointment 4.5 months out. Sad Sad Day! Just received a call back from the secretary stating we can get you in on February. sorry i have made an appointment elsewhere. " Well I tried " Slam-Hanging the phone up. Think the scheduler is just a tad bit grouchy!"

"My family has used KR colby & associates for year. They are always friendly and professional. They take a personal interest in their clients and have a great knowledge base. This is a family run business that takes customer service seriously."

"Our family has had our taxes done with the Colby's for twenty some years. We have always felt that they are very professional and friendly. I know that recently one of the associates has been quite ill and others have been trying to step up and make our tax return experience as good as always. We just got our tax return and we are very pleased with our overall experience with KR Colby and Associates. I will recommend them to everyone."

"I have been going here for YEARS!!!! Referring tons of people as well. This year I scheduled an appointment a week in advance. The day before they call and move the time and the guy that will be doing my taxes. Needless to say I couldn't make the appointment so I schedule for the next week. The morning of my appointment both my kids are sick. Being the only parent at home I didn't have much choice other than to try and reschedule. So I call in as soon as I can and the 90 year old lady on the phone was AWFUL!!!! She wouldn't reschedule and was like you missed your last appointment ---- Uhh no you moved my last appointment! Well lets just see how it goes maybe the other guy here can help you here is his number! Are you kidding my 7 years of business??? I will be finding a new place to handle my taxes that actually care about clients! FYI you guys are not the only tax firm around!"