Iron Mountain Plumbing

"I left this review on their FB page and was immediately blocked. How’s that for honesty and customer service?! “You look like a really nice family. Unfortunately your people are ripping customers off left and right. We had someone quote us for a kitchen faucet replacement and removal of some tanks under the sink $1200! And that was the “cheap” option. The other options cost upwards of $4,000! Imlay came and did it for $300. Unfortunately this isn’t the first story I’ve heard of ridiculously inflated pricing. Our piano teacher had a toilet replacement quote of $1500! A toilet costs $100 at Home Depot. Stop ripping off the citizens of Southern Utah. We work hard for our money too.” Edit after owners response: your response is so misleading and twisted. You have noticed a “pattern of communication” from me? You mean the ONE comment I left on your business FB page that you deleted immediately, and this Google review. Is that a pattern? Also you accuse me of targeting your children. YOU posted a picture of your family on your BUSINESS page and I said, “You look like a nice family, but your people are ripping customers off.” How is that targeting your children? I have children and I would never attack other people’s kids online. It’s offensive and ridiculous you twisted my comment into an attack on your family and kids. How is this community supposed to take a business like this seriously? Your response is dishonest as are your business practices. Accusing your customers and arguing with them online is never a good look. You’re developing a negative reputation in Iron County. Just look at your yelp, BBB, and FB reviews. I would suggest taking the feedback from this community and changing the way you do business before you lose your livelihood. (PS You also just publicly named myself and my husband on a Google forum which does not identify my last name for my own safety and privacy.)"

"The Iron Mountain Plumbing team was amazing from start to finish. I highly recommend calling them for any of your plumbing needs. Friendly and knowledgeable staff, along with great pricing makes them my choice for life!"

"Dan was a very nice man. Too bad you require him to try to sell stuff like plans, clubs, etc. I was looking for someone to come out and pull my old water heater out and install a new one. I didn't expect a salesman, who would try to get me to purchase something I don't need. And then charge me 2 or 3 times more than the basic heater replacement should cost."

"We recently had a water leak just outside our office and it was initially thought to be a leak in the in foundation. When we called Iron Mountain Plumbing it was late afternoon and was very surprised that they would be able to schedule us that very afternoon. Daniel, our technician, was GREAT!! He initially thought it could be a foundation issue also but after looking over our old blueprints, he quickly realized it was just a water line break just before the foundation. He was able to make the repairs and had us up and running in no time at all. When it was time to pay the bill, we were pleasantly surprised how reasonable the "after hours emergency" service call was. We will recommend Iron Mountain Plumbing and Daniel to everyone. Thank you for taking care of us!"

"Dan was so prompt and helpful! My water heater had died and he helped walk me through getting a new one. They had financing available which was great. He worked really fast! It was great same day work. Thanks!"