Jaak Towing

"We just got off the phone with quite the smart alec employee. We were asking for a quote to tow a vehicle from my finance’s parents over to an auto shop. Being people that still have common sense, we knew we had to let the company know the address. The employee answering the phone was short, rude, and overall unprofessional. This first interaction will be the last. This job was going to go to a family mechanic that uses your services very frequently. Guess we will have to let them know how they treat their customers. Quite the shame. The kicker of this entire situation, we were on the call for 60 seconds. 60 seconds is a short time to lose your patience on a customer. With all the choices of towing companies in Utah, DON’T choose this one."

"Last week I was driving home from work when my car started acting up. I called my brother who is a mechanic to see what to do. He said I needed to have it towed back to the shop. I remembered the name of a towing company that our business has used and called them. They said they were backed up for a couple of hours. So, I called my brother back to see who to use. He reminded me that the sales manager with Jaak Towing had come into the shop to introduce us to their business. He was very nice and told us about some services they have that would have benefited us a while back. He left some cards for us and our clients. It wasn’t too long before we needed their help with two different vehicles. They were quick to respond and picked up the vehicles immediately. So, my brother gave me their number and said to call them. I called Jaak immediately! They told me they could be to my location within 15-20 minutes. They arrived before the 20 minutes were up. Pedro was the driver of the truck. He was very polite and took care not to scratch or damage the car. Once the car was loaded, I told Pedro that I needed to go back to the shop where the car was being towed. Pedro immediately started moving a few items from the passenger seat. He took my hand and helped me into the truck. Pedro is a true gentleman. We had the most wonderful conversation on the way back to drop off my car. Pedro took the same great care in unloading my car. Pedro is the best! If your car breaks down and you call Jaak’s for a tow, ask if Pedro can be your driver! Unfortunately, I was in such a hurry once the car was dropped off, that I forgot to give Pedro a tip. I’ll get it to him somehow. Thanks Pedro and Jaak Towing! You made a bad day not so bad at all!"

"I have had Jaak towing tow a few cars for me. I've also had them haul my tool boxes from my old shop to my new one. I have always had a good experience with no complaints. Other companies have really dissapointed me in the past. But these guys have been great to work with."

"My husband's pride (1991 Acura NSX) broke down at park city, we were concerned about calling a tow company being afraid of our car being very low and getting someone not professional enough to take care of our car and ended up damaging it. We were referred to Jaak towing by a family friend. Boy were we relieved we called them up! Jaak towing took care of our baby in a very professional way, they are obviously very experienced and costumer service oriented. We will call them again if needed! Thanks"

"If you need a tow Jaak Towing is where you need to go! They are super professional and super nice they make everything go smoothly. I loved doing business with them and I will definitely call again if I need another tow. They made my life super easy when my car broke down and took care of me. They were on time and communicated well with me."