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Cloud 9 Smoke Shop
4811 Harrison Boulevard, Ogden, Utah 84403
About the Cloud 9 Smoke Shop
Cloud 9 Smoke Shop is a premier destination for all your smoking needs in Ogden, Utah. Located at 4811 Harrison Boulevard, this store offers a wide selection of high-quality smoking accessories, including glass pipes, vaporizers, rolling papers, and more. Whether you're a seasoned smoker or just starting out, the friendly and knowledgeable staff at Cloud 9 Smoke Shop are here to help you find the perfect products to enhance your smoking experience. Visit us today and elevate your smoking game to cloud 9!
Photos of Cloud 9 Smoke Shop
4811 Harrison Blvd, Ogden, UT 84403, United States
Opening hours of Cloud 9 Smoke Shop
Monday:
08:00 - 23:00
Tuesday:
08:00 - 23:00
Wednesday:
08:00 - 23:00
Thursday:
08:00 - 23:00
Friday:
08:00 - 23:00
Saturday:
08:00 - 23:00
Sunday:
10:00 - 23:00
Reviews of Cloud 9 Smoke Shop
"Friendly service, clean environment and great prices! It’s especially helpful that they stay open later than most other tobacco/smoke shops. Lots of choices to choose from. They are my go to tobacco destination. I highly recommend!"
"I've had nothing but good experiences here. Their prices are a little higher than similar shops, but they've treated me nicely and respectfully."
"These guys will rip you off if you're not careful. I paid 20 dollars for a full pack of crown 4 coils, and when I opened it, there was only 1. You can tell they bypassed the seal that's on one side of the box opening. Make sure you open all packages after purchase before leaving so you can remind him that he's a rip-off."
"This is a twofold issue. First, I purchased 6 EvoBars, 5000 puffs, and was told buy one for $24.99 and get the remaining 5 for 1/2 off. This is the same deal I’d been given a month ago. However, when I opened the box I noted the size was much smaller. I’d been given 3000 puffs but was charged for 5,000. I contacted the store and was told to bring them back. I travel 40 minutes to get to this store as it is the only place I’ve found that carries the flavor I like. Upon arrival, the manager immediately started to argue with me about what I’d paid for the 6 boxes. After 10 minutes of her talking over the top of me, she realized I was right. Next issue, they didn’t have any of the 5,000 in my flavor. Nothing mentioned of this when I contacted the store earlier. I said ok, then let’s just figure out the number of “puffs” I should have received and divide it accordingly and give me that in additional boxes. I stood in that store for almost an hour as she called everyone, including the owner. I was told by the sales person on the phone that I could drive back tomorrow and he would pay me from his own pocket. At least he has customer service! I explained I wasn’t driving back again simply because the manager wouldn’t work with me. I have managed many businesses in my career and if the woman who waited on me tonight was my employee, she would be fired for her attitude and unwillingness to make it right. But, since the owner himself wasn’t doing the right thing, why should she. It wasn’t my mistake but I’ve paid for it in time and gas money. It is sad what customer service has become. Rather than losing a few dollars to keep a customer happy and have them return, you’ve lost hundreds of dollars in future revenue. Bravo! Responding to the owner’s reply here: “Forcefully” isn’t the appropriate description…”irritated” is the right word and frustrated that your employee’s mistake became my burden. I would have been satisfied with the explanation of the mistake and been fine with being charged the correct amount on future transactions. When you own a company and your employee makes a mistake, it isn’t the customer’s problem to fix it. That is yours to own. The $60 loss you mentioned doesn’t compare to the time and gas money I’ve spent nor your loss of future revenue as I will not be returning. I hope my review sways others from giving you their business."
"Very Clean store. Staff is very helpful. I always got a great welcome from the female employee and the old man who works there. There are very nice. I always gets the things of my choice. As being a regular customer she know my choice that i really appreciate. I love to visit this place everytime"
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