Ryan's Diamonds

"The ring came with dents and scratches and they don't allow returns. A smaller ring is more money and to get it shaved down is an extra $50. I am beyond regretful I came here to get a ring. I blew a bunch of money on a ring not even close to it's worth. Go to a different store."

"My husband has known Ryan for many years and we thought he was someone we could trust but unfortunately we have been extremely disappointed with Ryan’s diamonds. Shortly after getting my ring, I had several diamonds fall out of my band. And then a few years later I took my ring to get cleaned and inspected, as I did every 6 months and I was told everything looked great. One week later I looked down and my entire halo and center stone was gone and I couldn’t find it anywhere. I went in to get it fixed and he was not willing to help us out at all and wanted me to take the blame for it happening. He said I had to of hit my hand so hard for it to come off like that, but I didn’t even notice when it came off. I took the band to several jewelers to get their opinion and they said there was porous in the band and that’s how the halo fell off so easily therefore I didn’t want to get another stone to put in the band so I asked if Ryan would buy it back from me and he was very disrespectful and rude. I am questioning if they did something during the inspection in hopes I would lose it and have to buy a new one."

"There are numerous differences between hobbyists and professionals, this is definitely a hobbyist. This place got a great review and good recommendations. I will live to regret the decision to have them work on luxury timepieces. Ryan is a good guy but lacking in technical skill as a watchmaker. Took my Tudor GMT and Breitling Superocean 42 in to have the Tudor bracelet changed from the leather strap to the metal bracelet and the Breitling bracelet sized. For the Tudor I had to ask for the leather strap back, its a 600 dollar part and they believed that I was just going to toss it. It didn't take too long but when it was done there were tool marks on the case back from not using the correct tools. I took the watch in the next day to have them buff out the tool marks (scratches) and they decided to polish the rest of the watch. Huge mistake taking a luxury watch to this place because now you can see more marks and blemishes on the sides of the case. now I'm going to have to take the Tudor to a place that knows how to fix polishing imperfections."

"I am honestly amazed at the quality of their services here. I took a bunch of different jewelry in because I had a few different projects in mind. I heard good things from one of my friends. An employee promptly answered all of my questions, checked to see if my jewelry was real or not, and patiently helped me figure out the next steps. Ryan himself came over and answered a couple more questions and was very knowledgeable. They were both very professional. I ended up having them (1) resize an antique wedding ring that was one of my family member’s, (2) replace a small diamond on another ring, and (3) remove some diamonds on another ring for me to use in a later project. This was all done at a very reasonable price and they told me it would be done within 2-7 days. It was done less than 24 hours later!!! And everything turned out to be SO beautiful and cleaned to show the details. I am very impressed. I will be returning later to have a piece of jewelry made!"