Sally Beauty

"Worst customer service ever!!!!! I returned a bottle of mousse because the bottle didn’t work. I just wanted an even exchange. Since I had gotten it on sale, they wanted me to pay the difference. It was the same product. They weren’t even willing to do an even exchange. I will never buy from them again. This is the second time I have had an issue trying to exchange something. I didn’t want my money back just a product that worked."

"That was the worst experience I've ever had at a Sally's. I felt like I was at Ulta Beauty! The store person did not say anything to me, and this was after I asked if she could help me. Her blank stare made me think that she didn't actually work there, that I'd just started talking to a stranger. Then she finally nodded her head and I asked my question. The store had very low stalk in most things, which was disappointing. Prob won't be back to this location ☹"

"Whenever I need my manicure supplies I always go to Sally's Beauty Supply. They used to have a product called Nail Life that had a base coat, primer and a killer top coat. Then Louis Alfieri decided to change the product. After that I was never able to find another product like that. I know a good base coat and good coats of color and a good top coat are the basics of a good manicure. I purchased OPI Nail Lacquer Chop Stix n Stones, and ORLY Royal Navy. I love the Blues on My Nails. I purchased Finger Paints Calcium Boost Base Coat to give my nails a protective coating of calcium after this pandemic a year of using scrubs to clean. Finally INM Out The Door Top Coat to give my nails that high glassy shine. Take Biotin to help your nails grow."

"the sales representative lady was very helpful. the store was out of a hair color that my sister was interested in she went to check if they had any in the back when she returned to inform us they were out of the color she offered to call a store that was close by to check for us. helpful in recommendating developer number that i should use with the hair dye. very respectful & patient. clean& they followed protocol with the mask requirement."

"I don’t usual leave reviews but I was absolutely pleased with the service I received about two days ago. I unfortunately didn’t get a name of a girl who was helping me. She was around 20 with purple hair. Not only did she help me find a gel nail polish I needed but, she also property told me how use it myself. She was also kind enough to offer me to exchange the product I got if it does not work. Overall she was super knowledgeable and just the most pleasant consultant!"