Ferguson Plumbing Supply

"So I went in and did 2 appointments with Michelle and since then she has been the absolute worst to work with. I met with her for a plumbing and lighting bid. The plumbing bid took a month for me to get back. She still has not given me my lighting bid and it's been over a month. She does not answer any emails, any phone calls from me or my contractor. I have also left messages for the floor manager Woody to change consultants and of course he never returned my call."

"Went in today to look for a bathroom faucet and medicine cabinet. I was pretty much ignored and when I asked for some help I was told everyone was busy (even tho I saw many who WEREN'T)! Looked around by myself and couldn't believe the extremely high prices on most everything overall. Will never return and recommend staying away! Customer service definitely isn't a priority here ...."

"I made an appointment and confirmed it through email and they called 2 days later to say that the time is no longer available. Absolutely unacceptable!!! They need to keep their word. I will detour anyone from buying any appliances from now on out! Lost my business and I’m sure many others"

"Please get someone nicer to answer your phones. Incredibly short, rude, and unhelpful. You lost a customer that was ready to purchase today. Going to Standard Plumbing Supply."

"WASTE OF TIME. Poor customer service. I called this company and spoke to someone twice to get an appointment with my elderly father, clearly requesting to physically look at a walk-in tub. When I arrived they had no record of my appointment and didn’t even have the type of tub in the showroom. A word of advice, listen to potential customers who are making arrangements to visit your business."