Empire Today 428 4800 South, Salt Lake City, UT 84123

"We decided to try empire since we have a hard time choosing a color at the store. I made appt. on line. Patrick the sales rep was very well informed with the procedure from start to finish. We picked a color in the room to be installed. The installation went well. There was a mix up with a a floor transition not being on the work order. Bryan the supervisor showed up the next day and brought some out. The installer showed up in a few days and it was fixed. We are very happy with the service and our new carpet looks great."

"They installed the wrong floors, which made my time off of work a waste, they did a sloppy job on the base boards. So we had to redo a lot of them. The flooring that I ordered and that got installed a week later is beautiful and I love it. If I had gotten a discount for the inconvenience and the poor job on baseboards I would have given a higher rating."

"Had a great experience with them, especially the sales rep Andres. He was always making sure that we knew we would be taken care of and he delivered. Our floor was installed within 1 day and a half and it looks amazing!! Great company to work with and fast! Would definitely recommend!"

"We have had a TERRIBLE experience with Empire Today. The sales pitch was great but it all went downhill from there. The crew that did the actual installation took big chunks out of our floor boards and left many gaps between the carpet and the walls where you could see the concrete below. We were told they would replace the ruined floor boards and fix the carpet issues but the second crew didn't even bother to show up! We were then told that we would have a crew come between 8-10AM that next Saturday to fix the issues. One of the guys came 3 hours late and only patched the floor boards instead of replacing them and the guy that was going to fix the carpet didn't come until today. We tried to be patient and understanding but at this point I would never recommend Empire Today to anyone!"