Batteries Plus

"I would not recommend going here for a key fob. I thought I would save some money not going to the dealership. I still spent $225.20. Truth is I would have been better off going to the dealership. My fob lasted exactly one year and one day. Turns out it was only guaranteed for 90 days. Had I known that I would have spent the extra $100 and just gone to the dealership as they assured me they would have taken care of me. I just think it's ridiculous. You pay that much money for something. You want it to last.. at least a couple years. My original one lasted 7 years. Hopefully this review saves someone else the disappointment that I experienced."

"Pathetic service. One employee, one customer she can't help with a dead phone. However, she keeps trying,..... waited 15 min for return of a light that would have taken her a minute. Just incompetent. Kind perhaps, but useless. If you actually need to get a service, purchase, or exchange, I'd go somewhere else."

"DO NOT GET YOUR IPHONE 12 OR NEWER REPAIRED HERE!!! Went in with a cracked screen on an iPhone 13 mini. The cost was $50 less than the Apple Store and I felt a national chain like Batteries Plus would have a reputable service department. They repaired my screen fairly quickly and the display looked okay, despite being slightly laggy. I found out that they were using non-genuine Apple parts, but I wasn’t too bothered as long as everything still worked as designed. However, over the next week, I noticed my battery was draining at 3 to 4 times the rate it had been before the screen replacement. 3 hours of less than average use would result in the battery going from fully charged to below 50%. Today I went back to Batteries Plus hoping they would make things right. They took no responsibility for their product or service, but admitted that Apple could be throttling batteries when non-genuine repair parts are used….seems like something to tell the customer before initiating a repair. The staff member I first interacted with was unable to offer any kind of reconciliation plan, immediately going to find a manager. The manager told me my only options were to try a new aftermarket screen, likely replicating the same detrimental effects, or to take the aftermarket screen off my phone in the store at the moment, which would allow then to refund me the $120 they charge for the screen, but not the $60 in initial labor. I planned on going with the second option, but decided to call Apple and a few other certified repair stores to ensure that they would repair an iPhone presented with no screen. All repair options told me the same thing: no certified Apple technician would be permitted to work on an iPhone without a screen. I relayed this to the manager of Batteries Plus, who basically shrugged and told me there was nothing they could do without a physical return of the screen. Oh well, $180 wasted at Batteries Plus and now another $229 at the Apple Store to get a non-cracked, non-battery-draining piece of glass on this phone. Should’ve just dealt with the shattered screen. Save yourself the headache and money and skip the bargain repair store, as Apple seems to no longer let just any screen replacement fly. P.S. my phone lost 17% battery while typing this over the last 15 minutes."

"Best place to get batteries. They always treat their customers right. We have purchased through them for our business and they have always been super helpful"

"I highly recommend batteries and bulbs . Instead of wasting time trying to save a dollar finding a already hard to find battery they have almost every battery and charger for almost any device. Plus they give you 10% off if you order online and pick up curbside. Very knowledgeable employees about the products your looking for as well as curbside pick up and very friendly . Also give discounts to business owners"