Pet Parlor

"I took my 2 small dogs in for grooming I asked for the mini service for both. Which cost $55 each, plus $11 for teeth cleaning and nail buffing. That comes to a total of $132 for both dogs. When I was checking out the women in the front was billing me for a $185, I asked her to check the charges and reminded her of the services I had asked for and went through pricing again. She brought it down to $165 the math was still not right. But I ended up paying it anyways. Well when I left I noticed one of my dogs had a choppy hair cut, I went back they fixed it. I drove away and then noticed they never got their teeth cleaned or their nails buffed, after they charged extra for it, and an extra $33 for idk what? They were very dishonest today, with poor quality service. I will no longer take my dogs here."

"It was a struggle to find a groomer that I liked until I found Pet Parlor, they're great groomers who take pride in their work. I have been roughly going to them for about a year or so, and I am always so pleased with each visit. Another thing I appreciate is that their isn't guilt if you aren't able to trim your dogs nails at home and they've grown long, or if your dog has some matting. Pretty amazing place!"

"We had a very negative and unfortunate experience here. First of all I was holding off on this review, in hope that this could be settled amicably. But, due to no contact from the owner, and zero follow up from the manager Brandon, I will give this review. Which we will settle in court. We had 2 large dogs groomed in September. When we picked the dogs, they informed us that our golden doodle jumped off the grooming table. Our dog "Ollie" was limping severely, and they said he wasn't doing that a while ago? The manager offered to give us free anti-anxiety classes and promised to follow up with us. After a couple of days, Ollie was still unable to apply weight, and we had to go to the emergency vet hospital. X-rays were taken and there was a break in the bone. This lead to consultation, and ultimately surgery. The surgery was completed and Ollie was in a cast for 7 weeks, and now is in the process of healing. We did NOT hear back from Pet Parlor. Sent certified mail, to demand reimbursement, and Brandon replied that they are filing a claim, and will be in touch. Still no contact from Brandon, and numerous messages left directly for the owner Lynne. Our dog has suffered, and has to relearn, to walk again normally. It's a shame this happened, as the staff, to include Brandon, were very nice. BUT there needs to be accountability and thus we are moving forward with legal action. Remember this took place in early September, and ZERO communication from Pet Parlor. Very sad, and hope this does not happen to any other family. I will update this review, once resolved."

"Great price! They take good care of my two small dawgs (15lbs or less). Appointments are very timely and my dawgs can be out in about 3hrs or less. I see lots of good dawgs over there so I'm sure they treat all dawgs with care and compassion. Love this place!"

"It was very difficult to find a good grooming place since moving from Vegas to Salt Lake City. I tried 4 places before landing on Pet Parlor. The place is super cute and they allow you to take home free treats, snacks, or toys from their decor/giveaways section. I pay roughly around $48 with tax for a Bath & Brush for our 10lbs Chihuahua/Border Collie mix. They do the glands express, ear clean, nail clip, and sani trim. To top it off, they always provide a cute flower collar that matches the season! They roughly take about 2 1/2 - 3 hours on her. I love how they actually dry my dog and trim her nails. For some reason, most places I’ve gone to do not dry her completely or trim her nails down although included in the price. When I pick our dog up, she is well-trimmed, clean, and smells good! Definitely found my place to come every month! Oh and PS, I always tip 20% of the service upfront before my dog receives any treatment. Definitely recommend this place for your dog or cat!"