M&M Gutters & Exteriors

"The installation of my siding and gutters was excellent. Other companies told me the job was too small. M&M did not care the job was small. I would recommend them over all others."

"M&M is an absolutely amazing company in this area of home improvement and services. They were very prompt in scheduling a home visit to give us an estimate. They were right on time for the scheduled appointment. Sergio is one of the finest professionals I have ever met. He is extremely knowledgeable and very thorough in his evaluation of essential work that needs to be done. He is also completely honest. I honestly believe that he treats every customer the way he would treat a member of his own family. I like this man and I like his company. I highly recommend them in all areas of installation, repair and remodeling of the exterior of your home. The office staff is equally as impressive."

"M and M Gutters and Exteriors were great to work with to have some siding repaired and replacement rain gutters installed. The estimators Sergio and James were good at listening and suggesting some improvements that could also be done during their work on our home. The installers worked fast and with quality. One item that needed follow up was handled by Christian who did an excellent job. They were all very courteous and friendly. I would recommend M and M Gutters and Exteriors to others."

"Poor communication, damage to my gutters, it is like pulling teeth to get in contact with the PM after my initial install that went poorly. These 5 star reviews have to be solicited. Would not use them again. I initially reached out to this company to get an estimate for gutter cleaning and also for gutter guards. I had an area in my fascia where water was running up against it and down into the wall inside of my house. I ultimately went with gutter guards as the cleaning was free with install. This where it went down hill. The employee who arrived did not clean out a single gutter and haphazardly installed the gutter guards and missed entire areas like my garage. He placed his ladder against my copper gutters and there are now areas where the copper was scratched away. He also didn't install elbows into my below ground downspouts as quoted. I had shown this employee where water was getting into the house and he identified how that was occurring and the pm quoted me for this second repair and I scheduled it for two weeks later. Back to the job... To say I was displeased with the work was an understatement. The entire reason I hired this company was because I wanted my gutters cleaned out immediately to prevent further damage from the water entering the house. It took me several calls texting emails scary multiple weeks to get back in contact with the project manager who quoted me. When he did finally call me back he assured me he was sending somebody else out to redo the job that the other person did so poorly. In the two weeks I was waiting to hear back, the second job was never done despite scheduling it for 10/4. Apparently the person redoing the gutters was gonna do it. They send someone to redo the gutter guards and to clean out the gutters the same week of 10/4, never informed me when he was coming and luckily I happen to wfh that day. The PM didn't inform him of the repair for the fascia where water was entering home. So, still not scheduled but guards are done and gutters are clean. Once again it was like pulling teeth to try to get in contact with James the PM about the job not being done. Luckily I had not paid the remaining 50% owed from the gutter guard install. James finally contacts me 2 weeks later and says he will be sending someone to do the repair of the gutter and fascia area where water was getting in. That was 2 weeks ago. I emailed last night and said to forget the second job and to update my invoice to remove the elbows that were never installed on the first job. Finally got an updated invoice this morning and just paid it. So now I can leave this honest review of my extremely poor experience with M&M and wash my hands of this bad experience. James had the opportunity to make things right and actually made them worse with his continued poor communication. Lesson learned, if a price is too good to be true then it is. If you read this review and see M&M respond saying they did XYZ to remedy the situation, know that anything other than what my review says is dishonest. I don't want the company to reach back out and ask how to improve my experience. This is a WARNING to anyone else who is considering them for work."

"I called several companies to get bids for new gutters on my home. One company tried to upsell me on things I didn't want and then quoted me a eye popping price to replace my gutters. Luckily for me I also contacted M&M gutters and the bidder came out and quoted me a very fair price without any attempt to upsell past what I wanted. Come install day the installer showed up and double checked with me the work to be done then promptly got to the installation. Very professional work and cleanup after the install. Very happy with M&M and will be looking to use them when it comes time to update other portions of my homes exterior. Highly recommend."