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Pacific Rim Cleaning & Restoration
4760 Highland Drive, Holladay, Utah, United States
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About the Pacific Rim Cleaning & Restoration
Pacific Rim Cleaning & Restoration is a top-notch laundry institution located at 4760 Highland Drive, Holladay, Utah, United States. They specialize in new water damage restoration services and offer a free 3rd party assessment before contacting insurance. Whether you need help with general house cleaning or require a deep cleaning service, Pacific Rim has the expertise to meet your specific needs and budget. For a limited time, new routine cleaning service appointments will receive 2.0 man hours of general handyman service for free. Specials may change without notice, so be sure to take advantage of these offers while they last. Groupon coupons are accepted for first-time customers only. Don't hesitate to schedule an appointment with Pacific Rim Cleaning & Restoration to experience their exceptional service firsthand.
Photos of Pacific Rim Cleaning & Restoration
4760 Highland Dr. #355, Holladay, UT 84117, United States
Opening hours of Pacific Rim Cleaning & Restoration
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
Closed
Reviews of Pacific Rim Cleaning & Restoration
"So, I booked an appointment tried calling left several messages no call returns. Then they send me email saying they will arrive July 2 between 9 am- 12. I prepped my whole house, took the day off, loosing money. Got a babysitter for 3 young children. 10 minutes before 12 sends me a text message stating he and his whole family have the flu and will set another appointment beginning of the week after the holiday… waited and contacted again through text, no respond til a week later blaming everything on me. Called and sent an email wanting a refund since it’s been a month since I set the appointment online. No email, no call back and no texts , ghosting me and won’t give me money back. Worst experience without even having them do the job… I want my money back ASAP and when I asked how are you going to make this up to me, he says I thought the office confirmed my canceled appointment with u, why didn’t you confirm with the office and why did it take you 2 hours and 50 min to tell me your canceling when you had 3 weeks prior and 3 hours prior til canceling me on July 4th holiday weekend…???"
"They completely missed our appointment. Showed up late for the rescheduled appointment. Upsold me to do pet treatments that's supposedly had a 48-hour guarantee to work or they would come and touch it up again. The service did not work so I contacted them and got no response for 3 days. I contacted them again and they made an appointment for today and again never showed up when I tried to contact them I get no answer. I would not use the service again. The guy who did show up to clean the carpet initially was nice and was full of good info however no interest in following up or providing the service they promised and got paid for."
"Initially our experience was good. Stephen cleaned our home in preparation for an open house and we felt like the job was well done. However after he left and we began to walk around inspecting things we found that there were multiple spots where excessive cleaner had been used and then absorbed into the baseboards leaving very visible water damage. I called and spoke with Alex the following Monday and told him the situation. I submitted pictures of the damage and he said he'd call me back that day with an update. He didn't. Two days later I call him back. He tells me Stephen has been out with a family passing and that I'd hear from him no later than the following Monday, but also that Stephen needs to come out and inspect the damage before anything can be resolved. I'm sympathetic to the news and wait to hear back Monday. In the meantime our inspection comes and I'm forced to do the repairs on my own without any resolution. No calls ever came. I called many times per day, every day, left several messages, never got a single call back. Would not recommend to anyone."
"Stephen was amazing. We had our appointment for carpet cleaning. Stephen text me early in the day to let me know an ETA as well as when he was on his way. He did a great job explaining their process and the carpet looks great! Especially the stairs!!!! We had a few stains he easily got out and even the high traffic stairs look a few years younger! Will use again!"
"We had this company out before. They did a good job so we had them come do a repair of a section of carpet. Our original appointment needed to be rescheduled. The company did a very good job coordinating a reschedule that worked for us. Stephen came and repaired the carpet - he did a really good job. The photo doesn’t do it justice because in person you can barely see the seam. He said after a few times vacuuming it should settle into the surrounding area. Would highly recommend this company for any of your carpeting needs. We will definitely be using them again."
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