Rx Restoration

"I am so impressed with Rx Restoration. I was in full panic after a few companies came to give me quote after we had some smoke damage in our home. Rx Restoration was quick in their response and gave me a same day evaluation. They weren’t “alarmist” and walked me through options more appropriate for the damage we had and for our family situation. They recommended we try a new hydroxyl machine as a first step. We didn’t have to leave our home. It ran for 4 days. After four days the smoke smell was almost entirely gone. There was a leftover “hotel” smell but within a week that had dissipated as well. We were happy enough with the results that we didn’t move forward with any ozone or other treatment. We had two home visits and a handful of texts from them to check on the process. I could not be happier. It’s terrible when you are the cause of damage in your own home. Rx Restoration made me…feel better. I knew they were committed to help."

"Very happy with the customer service and response time. We had a leak caused from a crack in a drain pipe, and the technician skillfully traced the problem, did the mold remediation, and had a plumber here to fix the issue in less than 24 hours. Great communication skills. Highly recommend!"

"We had Rx Restoration come to our home for a water leak in our basement that we just noticed due to some moldy blankets. They came out, assessed the problem, and identified a leak in our pipes within a few hours of starting work. They set us up with a plumber to do the repair and are completing the rest of the work to repair our walls and make everything like new. We dealt with Greg in their office and he was both professional and explained everything in a way that I understood what was going on and what the costs involved were and why we were paying them. It's always nice to have a company do what they say they'll do, take care of a problem quickly, and give you the peace of mind that it's being done right. This was Rx Restoration for us. Thank you."

"Rx Restoration, when our basement flooded they came over, talk to us about the work that was needed to be done, and they did it in a timely manner. The restoration was completed beyond what we expected. Great job! I would definitely use them again."

"I recently engaged 1800 Water Damage of Utah County for paneling removal and mold cleanup, as specified in their contract. Unfortunately, the service provided was unsatisfactory. The paneling removal was incomplete, and the mold cleanup was not performed. Given that these services were included in the initial quote, I requested a price reduction to reflect the unfulfilled aspects of the contract. My interactions were primarily with an employee named Gerald, whose communication was less than satisfactory, leading to further frustrations. Additionally, the company later provided a revised service description that did not align with the original contract terms. This action, along with their refusal to provide itemized receipts, raises concerns about their transparency and honesty. Based on my experience, I cannot recommend them. Their service did not meet the agreed-upon standards, and their business practices appeared to lack integrity."