Brookside Body Piercing Tattoo

"I really wish I could give this place a higher rating, but after my experience last weekend, I simply can't. I came in at about 2:15 for a basic lobe piercing. I signed in, did all my paperwork, paid up front, and found a seat in the waiting room. Now, to be fair to the business, they were extremely busy, and currently only have 1 piercer on staff. I knew there would be a wait, but I didn't have anywhere to be until 5, so I had plenty of time. Or so i thought. It was around 3:45 noticed that all the people who were in the store when I walked in had been attended to, and they were calling back people who had come in after me. At 4:15 I said to the rest of my group thatt if I was not next, we would have to leave. And of course, another person who should have been behind me in line was called back. I went to counter to see what exactly we could do about the situation. I was meant with standard customer service script. Another 15-20 minutes, we're very busy, we only have one piercer, etc. No attempt to empathize with the position that I had been put in. I was eventually offered a full refund, but I even had to wait for that as the piercer had already taken my paperwork back and was in the process of a closed-door piercing. The last thing an employee of this establishment said to me was "We hope you'll come back and give us another chance." and I'm sorry to them, but that simply is not going to happen. I should not have to give them a second chance. I shouldn't have to have spent my entire afternoon in their waiting room listening for a name that had been forgotten long ago. I should have been able to get the piercing I wanted within the 2 and half hour window I had available on a Saturday afternoon, but it just wasn't meant to be, I guess."

"Came here on a Saturday at 12:45 as a walk in after having a scheduled appt at another shop fall through due to the artist double booking. Brookside immediately got me in. Doyle is AMAZING at what he does!! He took my photo idea and made it to where it was completely my own. The conversation was great, the vibes were great.. it was an all around good time and I can’t wait to come back. Again, cannot recommend Doyle enough! The staff up front was also super helpful and had great customer service skills."

"This has got to be the coolest place in Tulsa! I've been there twice so far. Both times I go there, I am met with awesome vibes, great professionalism and most importantly(for ME)- GREAT hospitality! KAYLA is always there to address my needs and the other people that are there are also very supportive with accommodations and wisdom. CLEAN. FLAWLESS CUSTOMER SERVICE. PROFESSIONALISM. HOSPITALITY. COMFORTABILITY. AWESOME WORK. HASSLE FREE! 5 stars outta 5!"

"I love this shop. A couple of years ago I took my 7-year-old and 16-year-old to get ear piercings here. We were all pierced by women, and it was a great experience. Today I went in to get my second earlobe piercings done. The women at the front desk were friendly and helpful, and Jonathan did an excellent job with the piercings. The shop lobby is beautiful and comfy, as an added bonus. I’m sure I’ll be back!"