Wendy's 3601 Kemp Boulevard, Wichita Falls, TX 76308

"absolutely unacceptable behavior. rude window lady. asked specifically for medium frosty she offered for it to be on the meal and yet gave junior frosty with it. wouldn’t have gotten a meal if i knew it wouldn’t be the size frosty i wanted. when i told her about it all she said was sorry about that and slammed and window shut. very unacceptable. super rude. zero customer service skills"

"Our Uber eats order was incomplete. Called the store 18 times (literally) and no one would answer the phone. I'll give corporate a call tomorrow to let them know about the customer service"

"Service was good, seating area was clean. Tiny, dried up, flat chicken patty was very disappointing. They got my order right and the food was fresh, but I will not buy from there again because of the sandwich."

"Ordered food for my family. It took 30 minutes to get our order and everything was cold like it was pulled out of a cooler. It was almost like they cooked a bunch of patties and put them in the cooler and never bothered to heat them back up before making them into a burger. I went back to ask for a receipt so I could fill out the survey and the cashier tried to tell me she couldn't do it until her manager walked up behind her. Got the receipt but the manager wasn't interested in finding out what the problem was. Horrible place to eat. Wish I could give a negative amount of stars."

"The restaurant lobby wasn't super clean, but the food tasted great. The employees were really friendly and they made us fresh fries. It was probably the best Wendy's food I've ever had."