Great Clips

"I've been going here for years but will never go again. They've had a Utah Utes Red Rocks promo for years but recently refused to honor it even after the company contacted the owner. I'm done."

"Staff unable to tell me why i moved from 2nd checked in to 3rd and had to wait an additional 15 minutes."

"Emily was very receptive to my requests for my cut. Great to have someone who listens."

"April 28, 2023 = Friday 9:30Am Great Clips = Newpark Town Center Salon #9181 Park City, Utah 84098 I walked into Great Clips wanting my hair cut, shampooed and styled. There were three employees present and no other customers nor any listed on the waitlist. I was told I can only get a trim since there were only two stylist and receptionist present. Again, there were no other customers present nor written on waitlist. As puzzled as I felt, I mentioned I have never been told that before. The stylist I had said “oh, I will go ahead and shampoo your hair”. She did wash my hair but not once did I feel her fingers touch my scalp. We went back to her station, she brushed my hair and later combed it. The combing was from mid-head to end of hair and trimmed the edges. I have never experienced this type of hair cut lasting less than 5 minutes. She said: “I will blow dry it so you do not walk out with soaking hair”. Oh, she did put a little mousse on my hair. I kept commenting that I was surprised I could not get a style especially since there were no customers present. I was very dissatisfied with the treatment I was receiving from the moment I walked in till I left (in just before 9:30AM left around 10:10AM). After walking out I sat on one of the benches to see how busy they would be after I went out. I sat till 10:35AM not one customer came in for service. Here I was poorly treated being a $100.00 customer and they only wanted to give me less than $30.00 service because they did not want me as their customer. Actually I was very DISCRIMINATED. As checking out I told the stylist “I always give a $20.00 tip, but not today. I am giving you undeserved $5.00 tip.” DISCRIMINATION = DISCRIMINATION TOTALLY SHOWN"

"They chopped up my sons hair. I'm not even picky but when it looks worse than him cutting his own hair then i definitely wouldnt recommend."