America First Credit Union (inside Harmons) 868 East 800 North, Orem, UT 84097

"Money was taken out of my account by fraud. I reported it. They couldn’t help me at all. Blamed it on visa. East decision to switch banks."

"The absolute dismissal by the representative at 6:02 was unnecessary I rushed in at 6:02 out of breath and asked if they could please let me deposit cash and the gentleman simply responded with nope sorry drawers are locked, and went back to talking to the other two account representative ma like I wasn’t there. It’s great to know the kind of support this branch offers. It’s amazing to know that when someone has an emergency these “employees”will take a moment to offer a moment of support."

"Terrible customer service. Closed on a house and were waiting for the wire transfer of over 250,000 and it never arrived. Called to check on it and they said it could take 48 hours even though we had been promised it would arrive the next morning. There is no reason a local wire should take 48 hours. I wish I could charge them a late fee. Interest alone is almost $5 an hour. What a joke."

"Do not use america first Credit Union for business account. Apparently regular accounts have more options than Business account. For example Business accounts can't use zelle or do external transfers. Is crazy how limited their business accounts are. Was my bad for not doing the research. Hope this helps someone save time when looking for a bank for their business."

"I love their hours, and the tellers do a good job. The loan officer Lady, gets busy and does not always follow through with what she said she would do. I had to remind her several times. :( BTW made a house payment at the end of the month, which was 0.74, as in less than one dollar, and they changed a $25.00 overdraft fee. A deposit hit the bank the next day. What would the interest rate be to receive $25 dollars for loaning .74 cents for one day? The fee was 33 times the amount they loaned me for one day. Their computers system was smart enough to calculate that my bank account was short 0.74 cents, would a human make that same decision? A company Programmer did, and someone with in management approved the policy to change a $25 fee for ANY amount short, in your checking account. Perry"